28 jobs found in united states (remote)

We are looking for an experienced Senior Analyst, Partner Operations to play a pivotal role in Grafana’s Partner Operations team. The successful candidate will work closely with the Grafana Partner team to optimize their operations, streamline processes, and leverage data-driven insights to drive growth and success. This role will require a strong analytical mindset, exceptional attention to detail, and an understanding of partner systems and data. Key Responsibilities: Manage partner onboarding including partner applications, agreement, execution, support, and compliance Maintain partner communication by updating the Partner Portal with relevant updates and company news Analyze partner data to identify trends, opportunities, and areas for improvement. Build and maintain dashboards and reports to track partner performance and provide actionable insights. Work closely with cross-functional teams to ensure partner systems integration and data accuracy. Develop and...

Grafana Labs is looking for  Commercial Account Executive who will be responsible for prospecting and closing new business across the Bay Area, USA. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before. Responsibilities Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads...

This is a full time remote role for candidates in the US timezones. What is Grafana Cloud?  Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Databases team owns the telemetry databases that are Mimir for metrics , Loki for logs , Tempo for traces , and Pyroscope for profiles . Our databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud, and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS). We also have engineers working on Prometheus , Grafana Agent , Mimir proxies , and OpenTelemetry. As a company we are remote-first and global,...

Grafana Labs is looking for an Area Vice President, Commercial who will be responsible for supporting a team of Regional Directors who lead our Commercial team. As the AVP you will be asked to drive revenue growth, actively coach existing, and attract new, talent. The AVP holds ultimate responsibility for the region's success, reputation & culture - this senior leader should be experienced in cross-functional engagement and have a natural interest in partnering with other GTM, G&A, and R&D leaders - ensuring alignment of the region's success with North America & company goals, alike.  Your expertise will be critical in helping articulate the value of our solutions and building strong relationships between the prospect and the Grafana Labs team. This is a critical hire for the company, reporting directly to the Vice President of WW Global Sales and working closely with the rest of the GTM leadership team.  What You Will Be Doing: Managing a team of...

This is a remote role for the Eastern timezones of the US, Canada and South America.  Our Community We were born from Open Source and it’s in our founding and company DNA.  Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it.  When they succeed, Grafana does as well.  We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow. What we are looking for : Our ideal candidate would be an experienced technical communicator who wants to improve Grafana OSS and loves participating in open source communities.  We're looking for someone who is excited about teaching, and engaging with the world in person, on online forums and in social media.  If this sounds like you and you stay on top of what's happening in Grafana, observability, telemetry, or distributed systems, we should talk. We strongly encourage under-represented groups to apply. As a Senior Developer...

The OEM Business Development Senior Manager will be an individual contributor who will identify, execute, and manage our OEM business and strategy to drive opportunities related to partners’ customer-facing, royalty-bearing solutions that embed Grafana Labs’ technology (Grafana, Mimir, Loki, Tempo, etc.). At Grafana Labs, the OEM business is an emerging but represents a promising opportunity to be significant and influential in the overall business.  Responsibilities: Identify new OEM business opportunities, manage the deal cycle, negotiate and execute new OEM licensing opportunities  Work closely with our direct sales teams to identify, qualify, and support OEM opportunities as appropriate  Collaborate cross-functionally on the OEM licensing strategy in terms of technical product improvements, enablement, and deal structures (i.e. licensing terms, pricing strategy, etc.).  Programmatize the OEM business where possible to build a strong and consistent OEM business...

About Grafana Labs There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere, from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies, including Bloomberg, JPMorgan Chase, and eBay, manage their observability strategies with full-stack offerings that can be run fully with Grafana Cloud or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). About k6 The Grafana Labs k6 team is looking for a senior Go developer to join. At k6, we build next-generation performance testing tools for developers and DevOps engineers.  We are pushing the state-of-the-art in our industry, creating open-source tools with great developer experience and enabling engineers to build...

As a Support Engineer, you'll be a member of the fast-growing Customer Experience team, and be responsible for providing specialized support for Grafana Labs customers.  You'll support the entire observability stack, from front-end Grafana panels to metrics, logs, and traces. In this role, you’ll also get hands-on experience with a multitude of unique open source projects providing extensive learning opportunities within our Cloud, Enterprise, and Open Source offerings. Responsibilities: Debugging customer issues by attempting to replicate in lab environments (AWS, Azure, GCP, Kubernetes, Docker/containers, and dozens of test data sources)  Utilizing SSO/SAML experience to help customers in securing their Grafana instances Evaluating errors or discrepancies within customer dashboard panels and determining root cause Reviewing configuration files and recommending best practices (Debug logs, JSON, YAML) Troubleshooting connectivity to various data sources and plugins...

  This is a remote position and we're considering candidates in the Americas timezones.   We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana.    What’s that actually mean? It means our customers:  Have a professional services partner at Grafana that understands their challenges and guides them to solutions through training, roadmapping, and specialized consulting. Have a partner that is not quota/sales-based, and can authentically have their best interest at heart. Have a partner that can share relevant stories and best practices across customers, helping them better achieve their own goals, while delivering a white-glove service engagement for offerings, features, and overall experience.    Our SAs need to be hands-on-keyboard. You need to...

This is a remote role for the US timezones only Federal Products: The Federal Products team owns and maintains both the platforms supporting Federal customers and deploying and operating Grafana Labs services on top of it.  Federal Products roles at Grafana Labs require engineers with a passion for performance and reliability, and who enjoy taking projects from conception to production. We host highly automated, immutable services in Kubernetes on the main Cloud Service Providers.  We are a 100% remote organization, so we need people who can work independently and can communicate well with high autonomy and bias to action. Our teams also plan in-person team building meetups and also gather to attend industry conferences.  Because we own production services, we have on-call rotations to ensure the health of the system.  We care deeply about open source and the projects generally are open source, check them out: https://github.com/grafana . About the role: We are looking...

This is a remote position and we're considering candidates in the US and Canada. About the role: We are looking for an Engineering Manager to help us grow and develop our Platform department. Our managers take an active role in creating a productive environment for our engineers; be it through removing blockers and impediments, facilitating cross-team collaboration and understanding, or by aiding the team in helping themselves by constantly improving and refining their working practices. You’ll be responsible for managing a team of distributed engineers working across a variety of systems and helping them to perform at their best. Our Grafana Cloud pipeline moves millions of data points, log lines and traces per second from our customer's environments into a highly available, low-latency stack that processes and stores the data, and serves it to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we...

Our People team supports over 1200 team members in over 40 different countries.  Our team is highly technical and thrives on being able to dive into the details, build from scratch and create structure through chaos.  We’re ambitious too.  Grafana Labs is scaling at a rapid pace and we’re evolving our team, our processes and the support that we offer to the business at a fast pace.   The Senior Compensation Analyst role is an exciting opportunity to use your expertise to manage and administer broad-based and executive compensation programs and processes to ensure internally equitable and externally competitive compensation to attract and retain the best talent, supporting our growth strategy. You will love this role if you thrive in a fast-paced environment where you have the opportunity to dig into the details, conduct analyses and provide consultation on a day-to-day basis related to compensation recommendations, strategy, design, and effectiveness.  The responsibilities...

What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Application Observability department is focused on enabling developers to understand the health and performance of their applications in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. Grafana Beyla provides open source zero-code automatic instrumentation with eBPF and OpenTelemetry. The Beyla squad is part of the Application Observability department at Grafana. Beyla supports a wide range of programming languages (Go, Java, .NET, NodeJS, Python, Ruby, Rust, and more). The goal is to provide friction free, automatic, open source,...

Senior Software Engineer - OpenTelemetry Instrumentation What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Application Observability department is focused on enabling developers to understand the health and performance of their applications in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. Members of the OpenTelemtry instrumentation team are experts in at least one programming language and have a broad knowledge of various other programming languages. We already have engineers who bring deep expertise in Java and .NET, and we’re looking for an engineer who brings expertise in other...

  This is a remote position and we're considering candidates in the Americas timezones.   We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana.    What’s that actually mean? It means our customers:  Have a professional services partner at Grafana that understands their challenges and guides them to solutions through training, roadmapping, and specialized consulting. Have a partner that is not quota/sales-based, and can authentically have their best interest at heart. Have a partner that can share relevant stories and best practices across customers, helping them better achieve their own goals, while delivering a white-glove service engagement for offerings, features, and overall experience.    Our SAs need to be hands-on-keyboard. You need to...

Make a difference. The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team. Your...

Make a difference. Are you looking for something new in your career? Enjoy collaboration? Love to innovate and learn? This is an exciting opportunity to join our Enterprise Solutions Engineering team. Our Solutions Engineers are our in-house, customer-facing product experts and we enable Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. Your Impact: Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers...

What is Grafana Cloud?  Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining, and scaling their own observability stack At Grafana k6, we build next-generation performance testing tools for developers and DevOps engineers. We are pushing forward the state-of-the-art in our industry, creating tools that have great developer experience and enable engineers to build reliable systems. The team is responsible for our  Synthetic Monitoring product. As a company we are fully remote and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage...

Make a difference. The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team. Your...

Description of Duties Grafana Labs is seeking a Commercial Counsel to join our dedicated, collaborative, and fast-growing legal team. The primary responsibility of the Commercial Counsel will be to support the Grafana Labs sales and procurement teams team in reviewing, advising, and negotiating a variety of enterprise b2b commercial agreements, with additional responsibilities as needed. This critical role will also support broader legal matters, which may include legal policies, vendor and marketing agreements, channel programs, privacy, maintaining commercial legal form agreements, and other cross-functional matters.  The successful candidate will be a creative and analytical thinker who is highly detail oriented and embraces a business-oriented approach, with the ability to think strategically and establish a trusted advisor relationship with internal stakeholders.  Responsibilities  Review, advise, and negotiate a variety of enterprise b2b agreements, including...