Director, Business Insights, Analytics & Reporting

  • Mozilla
  • Remote (United States)
  • 09 Nov, 2023

Job Description

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, the content discovery platform. More than 270 million people around the world use its products each month.Along with 20,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation's staff are driven by our vision of becoming the trusted guide to a joyful internet. We design, build and distribute software that enables people to enjoy the internet on their terms.​

This is a new role reporting to our SVP, Strategy & Operations, to accelerate the growth and impact of Mozilla’s existing products while setting the foundation for new product development through strategy development, planning & governance. You will have an opportunity to drive significant impact at a time when Mozilla is positioned to build software that is unambiguously good for the world at scale. You’ll do this by bringing your thought leadership and being a strategic partner to leaders across organizations at Mozilla, and help move the company's vision forward.​

If you’re interested in helping us take on some of the internet’s biggest challenges — openness, accessibility, safety, privacy, security, interoperability, individual agency and more, we look forward to learning more about you!​


  • Strategic Program Management: Plan, manage, and coordinate initiatives and efforts, ensuring alignment with objectives at a more strategic level.
  • Systems thinking & problem solving: Ability to frame problems well, identify root causes, drive insights to improve the system, and support decision-makers in strategic and leadership roles to understand and address complex problems.
  • Stakeholder Collaboration: Act as a liaison between operational units, fostering a culture of data-driven decision-making.​
  • Strategic Frameworks: Develop frameworks that simplify complex business questions and facilitate decision-making processes.​
  • Influence & Communication: Use exceptional communication skills to influence key stakeholders, including executives, in favor of strategic initiatives.​
  • Project Management: Own and manage key strategy projects from inception to completion.​
  • Change Management: Facilitate the smooth implementation of strategic initiatives by collaborating with cross-functional teams.​

What you’ll bring:

  • Minimum 8 years of relevant experience, including experience in strategy or operations roles.
  • Strong business acumen, with extensive experience in business analysis, commercial, strategy and/or integrations roles.
  • Superior communication skills, capable of influencing at all levels of an organization, from team members to the executive board.
  • Exceptional leadership abilities, with a track record of mentoring and developing others.
  • Strategic mindset with a knack for innovation, problem-solving, and critical thinking.
  • Ability to tie the needs of the business to the mission of a company, to work in both crisis and non-crisis situations and transform a company or business unit.

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: B


Req ID: R2395

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Hiring Ranges:

US Tier 1 Locations
$195,000$285,000 USD
US Tier 2 Locations
$179,000$263,000 USD
US Tier 3 Locations
$165,000$242,000 USD