Product Advocate

  • Airbyte
  • San Francisco, CA, USA
  • 05 Feb, 2024

Job Description

Airbyte is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.

Within the past 24 months, we've built over 350+ connectors and we've had 35,000+ companies replicating data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.

Airbyte is remote friendly, with most of the team still based in the Bay Area. We’re fully transparent as a company. Our company handbook, culture & values, strategy and roadmap are open to all.

If you find this role exciting, we encourage you to apply even if you think you don’t meet all requirements.



The Opportunity

Airbyte is seeking a Product Advocate to join our sales team. Your focus will be on helping prospective users understand and find success with our product.

This role will be similar to an inside sales role at a B2B tech company with a more technical focus on product adoption and implementation.  The right candidate is likely a junior or aspiring solutions engineer with a sales mentality, or someone with B2B sales experience and technical/engineering training.

Externally, you’ll be working with data engineers and practitioners in the data integrations space and helping them with best practices, platform utility, demos, connections configuration, and basic use cases.  

Internally, you will work closely with multiple teams to support the sales and growth functions and achieve better qualification, quicker deal cycles, and stronger customer satisfaction and retention. 

Your success will be measured by your ability to grow our engagement with users and includes, but is not limited to:  connector adoption, growth in connector utilization, growth in number of active users, growth in qualified sales pipeline, and learnings documented.

This is a unique opportunity to take your career to a new level and have immediate impact in the rapidly growing data infrastructure sector.  You will be on the ground floor of a rapidly growing Series B startup with an array of opportunities for career growth and advancement.

What You'll Do:

  • Be a technical expert on the nuances and details of data movement via Airbyte.
  • Qualify prospects and demo the Airbyte platform when appropriate.
  • Work directly with external technical counterparts (Head of Engineering, Data Engineering Leads, Analysts, etc.) to scope Airbyte engagements.
  • Work directly with Airbyte solutions engineers and technical support to ensure customer success.
  • Document technical requirements, workflows, and functionality of prospects.
  • Communicate feature requests and competitive intelligence internally.
  • Frequently demonstrate the use and best practices of Airbyte’s product.
  • Represent and evangelize Airbyte externally at conferences, road shows and customer events.

What You'll Need:

  • 2+ years experience in a customer-facing technical role at a B2B tech company.
  • Familiarity (and preferably experience) with modern data infrastructure - cloud applications and databases, ELT,  warehouses, etc.
  • Strong interpersonal and presentation skills. 
  • You share our values
  • Bonus points:
    • Demonstrated success in a high-growth startup environment.
    • Solid understanding of one or more modern scripting languages and/or popular programming languages.

Location

  • San Francisco Bay Area.  Hybrid, twice per week in office in SF.

We provide

  • Flexible hybrid work environment - we don’t look at when you log in, log out or how much time you work. We look at your output and we trust you. 
  • Unlimited Paid Time Off - we need you at your best at all times. Our expected minimum time off of 25 PTO days per year lets you schedule your work around your life.
  • Parental leave (for both parents) - we offer 16 weeks of paid parental leave for all new parents so you have time to adjust to the new life (and work) schedule introduced by your new bundle of joy.
  • Sponsored Travel - we are a distributed team - however, we recognize the value of in-person time. For those not in the Bay Area, we sponsor annual company-wide retreats, team offsites, and Travel With Purpose to allow you to collaborate with your team in person on a regular basis.
  • Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company. 
  • Competitive benefits package for US-based employees, including:
  • Blue Shield or Kaiser Medical Insurance
    • Airbyte covers 100% for both employees and dependents
  • Dental (including child & adult ortho) & Vision Insurance
    • Airbyte covers 100% for both employees and dependents
  • Life and AD&D Insurance
    • Airbyte covers 100% for employees
  • Short-term Disability Insurance 
    • Airbyte covers 100% for employees
  • Long-term Disability Insurance
    • Airbyte covers 100% for employees
  • 401k for US-based employees.
  • FSA (flexible spending account)

Salary for this job- $90,000 + variable compensation + a generous equity package, and benefits listed above for US Market. 

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.