MDN Open Source Community Manager (12 month fixed term)

  • Mozilla
  • Remote
  • 20 Mar, 2024

Job Description

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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

MDN Web Docs is the premier technical reference for web developers, with over 17 million global users and 1,000 volunteer content contributors per month working to help make a better web. Web developers love MDN, and we are looking for an experienced community manager with a background in open source software, who can help us promote community engagement and support our users and contributors.

You'll be working with both contributors to the MDN platform and with the community who learn from MDN. A basic understanding of web development (HTML, CSS, JavaScript) is required and you should have experience managing large open source organizations on GitHub. Mozilla promotes an inclusive and accessible environment; to that end you'll help define clear guidelines for our contributors and you'll understand and enforce these guidelines in a respectful fashion, setting a good example for welcoming and productive community participation.

Our team is highly distributed; working from home full-time is acceptable.

What you’ll do:

  • Actively engage with and support a volunteer community of writers, developers, and translators, providing contribution guidance when needed.
  • GitHub maintenance, such as managing teams, community discussions, and community projects.
  • Improve and enforce our contribution guidelines and update the community about changes.
  • Encourage a healthy, collaborative environment through contributor outreach, events, and community calls.
  • Supporting our users in our 'Learn' forum.
  • Help to solicit and coordinate technical and editorial reviews for MDN content.

What you’ll bring: 

  • Proven experience managing a large open source community
  • Experience using GitHub administrator tools and features such as GitHub projects.
  • Basic knowledge of web development (HTML, CSS, JavaScript)
  • Able to communicate clearly in English, but English doesn’t need to be your first language.
  • Ability to work with a geographically distributed team of employees and volunteers
  • Commitment to our values:
    • Welcoming differences
    • Being relationship-minded
    • Practicing responsible participation
    • Having grit

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C


Req ID: R2462