Senior Contributor Success Fullstack Engineer

  • GitLab
  • Remote, US
  • 04 Jul, 2024

Job Description

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Contributor Success Fullstack Engineers work on laying down an efficiency foundation for our community members to contribute to GitLab.

What You’ll Do  

  • Drive GitLab’s contribution efficiency efforts and results.
  • Own one or more Engineering Contributor Success project plans.
  • Coach and lead cohorts of community contributors.
  • Give orientation to newly formed community contributor cohorts
  • Provide guidance to community contributors on technical and non-technical aspects.
  • Track contributions from community contributor cohorts and drive them to completion.
  • Propose efficient metrics for tracking community efficiency.
  • Nominate impactful community contributors, cohorts and contribution for recognition.
  • Be a permanent member of GitLab MR Coaches.
  • Be proficient at one or more MR Coach specialty (Development, Test, Documentation and etc).
  • Drive Contributor Success team stand-up and agile processes.
  • Advocate prioritization of improvements backlog based on feedback from our community.
  • Participate in GitLab’s overall Contributor Success events and processes.
  • Travel to customers for training purposes.

What You’ll Bring 

  • Self-motivated and self-managing, with excellent organizational skills and eyes for quality.
  • Share our values, and work in accordance with those values.
  • Fluent in using GitLab
  • 5 years or more developing in Ruby and Javascript
  • Extensive experience using Git and source control
  • Extensive experience with the Open Source community
  • Track record of contributing to well-known Open Source projects
  • Track record of customer interactions
  • Computer science education or equivalent experience
  • Proficiency in the English language, with excellent written and oral communication skills.
  • You share our values, and work in accordance with those values

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

California/Colorado/Hawaii/New Jersey/New York/Washington/DC pay range
$117,600$180,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.