Staff Product Growth Analyst, Self Serve (Remote, USA, EST)

  • Grafana Labs
  • United States
  • 05 Jul, 2024

Job Description

This is a remote position. We are looking for candidates in the the USA on Eastern time zones.

About the Role

We are looking for a Staff Product Analyst who can lead our analytics efforts around onboarding and product-led growth (PLG). You will be a key thought partner to our Self-Serve (i.e. Growth) team, helping to sift through product and event data to help uncover developer behaviors that are most correlated to activation, engagement, and retention in Grafana Cloud. To be successful, you should be able to operate in an unstructured, fast paced environment and look forward to building the foundations for our future growth.

This role will partner closely with our VP of Self-Serve and report to our Director of Analytics. You will be joining a relatively small, but growing, data team - 3 analysts and 1 data engineer - so we often lean into being scrappy - finding the highest leverage areas of impact, punching above our weight, and over-indexing toward a bias for action.

You Will

  • Partner cross functionally across Self-Serve (i.e. Growth PM, Growth Engineering, and PLG teams) to establish top-level KPIs, dashboards, and growth product roadmap planning
  • Help drive growth and adoption in Grafana Cloud by identifying opportunities to make the product more intuitive
  • Play a key role in the implementation and measurement of A/B testing for our growth & onboarding team
  • Develop dbt models to transform and test our product data in partnership with our Analytics Engineering team
  • Work closely with Self-Serve leadership to prepare thoughtful analysis and insights for senior leadership

You have

  • Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing)
  • SQL: writing complex yet efficient SQL is a daily habit for you
  • Data Visualization: experience with any of the following tools Tableau, Looker, Hex, or of course, Grafana!
  • Experience writing dbt models, and implementing product analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory)
  • Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success

A plus if you have

  • Knowledge about observability
  • Familiarity with Airflow or Prefect - generating ad hoc ETL jobs

In the USA, the Base compensation range for this role is USD 152,000 - USD 183,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
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