The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that guide a culture where people embrace the belief that everyone can contribute.
The goal of UX research at GitLab is to connect with GitLab users and gather insight into their behaviors, motivations, and goals. We use these insights to inform and strengthen product and design decisions.
You will join our 3 person ReOps team and manage participant recruitment for UX research studies, evangelise UX Research at GitLab, and develop and improve research operations processes that enable our research efforts to succeed and deliver impact efficiently.
The culture at GitLab is something we're incredibly proud of. You'll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.
Some of the benefits you'll be entitled to vary by the region or country you're in. However, all GitLab team members are fully remote and you can work incredibly flexible hours enabled by our asynchronous approach to communication. We'll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. We don't count the number of days you take off in a year, too.
The hiring process for this UX Research Operations Coordinator position typically follows five stages including a case study presentation. The details of this process are documented in our job family page. Our compensation calculator will be shared with candidates selected for interviews.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.