Job Description
Problem Solvers. Proactive Protectors. Relentless Allies.
Ready to join us? Let's get started.
The Professional Services Engineer is a member of the Fortra/Core IGA Professional Services team. The PSE is responsible for playing the technical role during successful implementations, integrations, and deployments of Core IGA Access Assurance Suite in client environments.
KEY DUTIES
- Installation, implementation, integration, and deployment of the Core IGA AAS Suite in client environments.
- Communicating with clients and internally, aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
- Sizing and Scope of Work requirements gathering analysis and documentation.
- Post-implementation requirements gathering, analysis and documentation.
- Working with clients post implementation for user testing, debugging, support and maintenance.
- Work closely with Project Managers on project scope, schedule, status, and documentation.
- Developing and delivering technical training designed to enable/educate Fortra/Core IGA clients.
QUALIFICATIONS
- 4-8+ years of professional work experience as part of an enterprise software company or systems integrator. This should include 3+ years of enterprise software implementation experience.
- Experience with the following programming languages: JavaScript, T-SQL.
- Experience with the following web technologies: XML, SPML, Web and Application Servers, HTML.
- Experience setting up and installing software on Windows platforms.
- Experience with Databases (MSSQL, Oracle, MySQL).
- Experience with Directories (LDAP, AD).
- Experience with enterprise systems (Oracle, SAP, Workday, EPIC) a plus.
- Familiarity with identity management provisioning systems (Saviynt, Oracle, SailPoint) a plus.
- Familiarity with RBAC a plus.
- Excellent communication skills and extensive experience working with clients.
- Experience with Project Management duties (project planning, scope, schedule and status, documentation).
- Experience with performance testing, test scripts, test cases and test plans are a plus
- Security software or internal IT audit experience is a plus.
About Us
This is Fortra, the new face of HelpSystems, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we’re proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.
We Are Fortra
Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
We're helping organizations solve their toughest cybersecurity challenges. Together.
Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of customers and employees across the globe. At Fortra, we believe everyone deserves to feel safe and secure, and we recognize that a diverse and inclusive team is essential to achieving this goal. If you're searching for a dynamic and rewarding career with a mission-driven company, share our passion for upholding a workplace where every team member feels valued, respected, and empowered to contribute their unique perspectives and experiences and are eager to make a difference in cybersecurity through innovation, collaboration, and continuous learning, you're in the right place! We are, Fortra.
For more info about what it's like to work for us or to learn about our DE&I philosophy, check us out on LinkedIn and Glassdoor.
