Senior Software Engineer, Grafana Business Applications (Remote, Americas, EST)

This is a remote position and we're considering candidates in the eastern time zones of Canada, and the US.

The Business Applications team at Grafana

• The Business Applications team works together with our Cloud, Enterprise and Grafana teams to provide the best possible experience for our customers and most efficient workflow for our staff. 
• We build on the grafana.com platform to provide custom solutions and integrate with the many external systems that make up a modern business environment.
• This role is with our Admin and Billing squad within the Business Applications team. This squad is responsible for building and maintaining the internal systems that power Grafana Labs. 
• Some of these include Billing and Payments systems that are responsible for invoicing and billing the Grafana customers. 
• We also work on integration with third-party apps like Salesforce that enable our internal stakeholders like Customer Support, Finance, Billing and the Sales teams at Grafana. 

What you’ll work on

• Take an active role in influencing our roadmap and your own career objectives 
• Drive projects from initial ideation all the way to operations once it is in the hands of stakeholders
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Design, build, operate, and maintain our critical systems, owning the reliability, performance, and availability
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions and collaborate with the team

This role and the team are a good fit for you if

• You are comfortable working in a remote-first company; communication is key
• You are comfortable in a collaborative, friendly, kind, and respectful environment
• You value autonomy and enabling decisions over committees and red tape
• You work well within a team in an agile setup and you're driven to help others
• You like to mentor and teach others, especially the junior members of the team.
• Although you can drive your work independently, you also know when to reach out for help
• You care deeply about user experience and the quality of the products that you work on
• You have interests in full-stack development and working in DevOps environments
• You have experience with Javascript/Typescript/NodeJS, React, Go or similar technologies

We understand that you may not have experience on all of the above technologies. Please do apply even if you do not match some of the above criteria.

Our hiring process

• Video chat with 1 of our Talent Managers (30 mins)
• Video chat with 1 of our Hiring Managers (45 mins)
• Live coding session over a real world problem with 2 Engineers (60 mins)
• Project Deep Dive interview to talk about a past project/system you worked/built on (60 mins)

In the United States, the Base (OTE for commission positions) compensation range for this role is $148,000 - $178,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.