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A lot of companies say they’re “mission-driven”. Our unique corporate structure guarantees that every decision we make upholds our mission: to ensure the internet stays available, safe, and welcoming to everyone. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation.
Along with 20,000+ volunteer contributors and collaborators worldwide, Mozilla Corporation’s staff designs, builds, and distributes software that allows people to enjoy the internet on their own terms. Our flagship product — the Firefox browser — has expanded into a family of products that protects users and alerts them of risks.
We’re seeking an enthusiastic community manager, passionate about helping communities succeed. Mozilla seeks to work with a network of positive actors around the world. From ethical tech companies to civil society, we are passionate about uniting to help make the internet open and accessible for anyone.
You will have the opportunity to work across multiple communities to support their success, including Customer Support,
Mozilla’s support platform is used by more than 1 million people a day and is fully powered by a passionate community of volunteers. You will support and grow this community who spend their time answering questions, writing and localizing knowledge base articles into more than 50 languages.
You will also work with the Community Programs team to enable contributors to easily participate in Mozilla’s contribution opportunities and serve as a center of excellence for community managers across the organization.
What you’ll get to do:
What You Bring:
The Skills and Background you bring…
Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.
Commitment to diversity, equity, inclusion, and belonging
Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at email@example.com to request accommodation.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
Req ID: R2181