Janes enables militaries, governments, and defence companies to make critical decisions. Our expert-driven tradecraft, developed over 120 years, combined with human-machine teaming, delivers assured open-source intelligence across military capabilities and order of battle, equipment, events, countries, companies, and markets.

Linking millions of assured data points, Janes data model creates a framework of interconnected open source defence intelligence. This allows our customers to integrate all relevant data and connections into a single intelligence environment to deliver a more complete and accurate answer. Using Janes, our customers can use their scarce resource more effectively, to get to better decisions with higher confidence, more quickly.

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Inside Sales Rep Responsibilities:

1. Communicating with customers, making outbound calls to potential customers, and following up on leads.
2. Understanding customers' needs and identifying sales opportunities.
3. Answering potential customers' questions and sending additional information per email.
4. Keeping up with product and service information and updates.
5. Creating and maintaining a database of current and potential customers.
6. Explaining and demonstrating features of products and services.
7. Staying informed about competing products and services.
8. Upselling products and services.
9. Researching and qualifying new leads.
10, Closing sales and achieving sales targets.

Requirements

Experience:

1. Previous experience in an outbound call center or a related sales position preferred.
2. Proficiency in Microsoft Office and CRM software such as Salesforce.com.
3. Excellent communication skills, both verbal and written.
4. Good organizational skills and the ability to multitask.
5. Excellent phone and cold calling skills.
6. Exceptional customer service skills.
7. Strong listening and sales skills.
8. Ability to achieve targets.
9. Energetic and positive attitude.
10.Previous experience of working with or within military/ defence