Acquia
Pune, India
What will you do?
Interact directly with customers to isolate, reproduce, troubleshoot and resolve data and product interface problems
Use problem-solving, critical-thinking and multi-tasking skills to maximize productivity and efficiency
Maintain a detailed understanding of product architecture, technical components and application functionality
Use troubleshooting experience to create and update our team Knowledge-base articles, Troubleshooting Guides, FAQ’s, and other related support collateral.
Requirements:
Unparalleled passion for assisting customers by addressing their business/technical challenges
Passion for the web, open-source, and for helping others
Evidence of a curious mind
Ready to challenge status quo
Experience in site development and/or PHP development and demonstrable Drupal 7/8 skills a plus.
An understanding of the LAMP stack and comfort using the command line / bash.
Strong written and verbal...
