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22 customer success manager us public sector jobs found

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customer success manager us public sector
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Mattermost
26 Sep, 2023
Full time
Customer Success Manager, US Public Sector (Remote)
Mattermost Salt Lake City, UT, USA
Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.  Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com . We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about...
Mattermost
26 Sep, 2023
Full time
Customer Success Manager, US Public Sector (Remote)
Mattermost United States, USA
Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.  Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com . We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about...
Mattermost
26 Sep, 2023
Full time
Customer Success Manager, US Public Sector (Remote)
Mattermost Los Angeles, CA, USA
Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.  Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com . We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about...
Mattermost
26 Sep, 2023
Full time
Customer Success Manager, US Public Sector (Remote)
Mattermost Charlotte, NC, USA
Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.  Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com . We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about...
GitLab
27 Sep, 2023
Strategic Account Executive, Chicago (North Central)
GitLab Remote, US, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab .   An overview of this role You will act as a primary point of contact and the face of GitLab for our prospects and customers within the North Central (Chicago) region. What you’ll do    Strategic Account Executive will report to an Area Sales Manager or Regional Director. Act as a primary point of contact and the face of GitLab for our strategic and large prospects in the Chicago (North Central) area. Contribute to root cause analysis on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Take ownership of your book of business document...
GitLab
27 Sep, 2023
Strategic Account Executive, Intelligence Community
GitLab Remote, US, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . Strategic Account Executive, Intelligence Community at GitLab Remote, US An overview of this role You will act as a primary point of contact and the face of GitLab for our prospects and customers within the US Intelligence Community / Agencies. What you’ll do   Strategic Account Executive will report to an Area Sales Manager or Regional Director. Contribute to root cause analysis on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Take ownership of your book of business Ensure pipeline accuracy based on evidence and not hope Contribute to documenting...
GitLab
27 Sep, 2023
Strategic Account Executive, Public Sector SLED, US Central
GitLab Remote, US, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role You will act as a primary point of contact and the face of GitLab for our prospects and customers within the Public Sector, SLED space, supporting the Central US. What you'll do Strategic Account Leader will report to an Area Sales Manager or Regional Director. Act as a primary point of contact and the face of GitLab for our  strategic and large  prospects. Contribute to root cause analysis on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Take ownership of your book of business document the buying criteria document the buying...
GitLab
27 Sep, 2023
Strategic Account Executive, PubSec (FSI)
GitLab Remote, US, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role You will act as a primary point of contact and the face of GitLab for our prospects and customers within the US FSI space. What you'll do Strategic Account Leader will report to an Area Sales Manager or Regional Director. Act as a primary point of contact and the face of GitLab for our  strategic and large  prospects. Contribute to root cause analysis on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Take ownership of your book of business document the buying criteria document the buying process document next steps and owners...
GitLab
27 Sep, 2023
Strategic Account Executive, South West
GitLab Remote, US, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role You will act as a primary point of contact and the face of GitLab for our prospects and customers within the South West region. What you’ll do    Strategic Account Executive will report to an Area Sales Manager or Regional Director. Act as a primary point of contact and the face of GitLab for our strategic and large prospects in the South West area. Contribute to root cause analysis on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Take ownership of your book of business document the buying criteria document the buying process...
GitLab
27 Sep, 2023
Enterprise Area Sales Manager - Southeast
GitLab Remote, US, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . Enterprise Area Sales Manager, Southeast at GitLab Remote, US An overview of this role You will act as a primary point of contact and the face of GitLab for our prospects and customers within the US Southeast region. What you’ll do    Drives, manages and executes the business and revenue of a sales team for the US, Southeast Area Analyzes market dynamics in an effort to maximize existing successes and to create new sales growth opportunities Prepares forecasts, territory/industry management, and growth plans Educates team on significant industry factors including competitive products, regulations, trends, customer needs, and pricing...
GitLab
08 Sep, 2023
Strategic Account Executive, PubSec (FSI)
GitLab Remote, US, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role You will act as a primary point of contact and the face of GitLab for our prospects and customers within the US FSI space. What you'll do Strategic Account Leader will report to an Area Sales Manager or Regional Director. Act as a primary point of contact and the face of GitLab for our  strategic and large  prospects. Contribute to root cause analysis on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Take ownership of your book of business document the buying criteria document the buying process document next steps and owners...
GitLab
07 Sep, 2023
Strategic Account Executive, Public Sector SLED, US Central
GitLab Remote, US, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role You will act as a primary point of contact and the face of GitLab for our prospects and customers within the Public Sector, SLED space, supporting the Central US. What you'll do Strategic Account Leader will report to an Area Sales Manager or Regional Director. Act as a primary point of contact and the face of GitLab for our  strategic and large  prospects. Contribute to root cause analysis on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Take ownership of your book of business document the buying criteria document the buying...
GitLab
27 Sep, 2023
Strategic Enterprise Account Executive - Japan
GitLab Remote, Japan
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . Senior Account Director (Strategic Account Leader) is a grade 8 . This role is 100% remote and candidates must be based in Japan. Responsibilities Supports GitLab’s  strategic large prospects and Digital Native customers. Provide account leadership and direction in the pre- and post-sales process Conduct sales activities including prospecting and developing opportunities in large/strategic accounts Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources Be the voice of the customer by contributing product ideas to our...
GitLab
27 Sep, 2023
Intermediate/Senior Support Engineer (US Federal)
GitLab Remote, OR, USA
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An Overview of This Role Requires US citizenship Overnight role (2nd and 3rd shifts Pacific Standard Time) Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug...
Acquia
13 Sep, 2023
Software Engineer (PHP)
Acquia India
Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms. Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, named one of the Best Places to Work in India by Great Place to Work. We are Acquia. We are building for the future and we want you to be a part of it! The Customer Experience Engineering team at Acquia is responsible for the Acquia Cloud API, UI, and other associated services, including authentication, profile management, and entitlements. Acquia is seeking an outstanding full stack Software Engineer, who has the ability to grow into an industry leader....
GitLab
11 Sep, 2023
Strategic Enterprise Account Executive - Japan
GitLab Remote, Japan
The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . Senior Account Director (Strategic Account Leader) is a grade 8 . This role is 100% remote and candidates must be based in Japan. Responsibilities Supports GitLab’s  strategic large prospects and Digital Native customers. Provide account leadership and direction in the pre- and post-sales process Conduct sales activities including prospecting and developing opportunities in large/strategic accounts Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources Be the voice of the customer by contributing product ideas to our...
Mozilla
07 Sep, 2023
Sr. Staff Product Manager
Mozilla Canada
Hiring Ranges: Canada Tier 1 Locations: $165,000 CAD - $242,000 CAD Canada Tier 2 Locations: $149,000 CAD - $219,000 CAD   To learn more about our Hiring Range System, please click this link . With Firefox, we seek to provide world-class mobile browsing coupled with the privacy and performance people expect from our browsers. We are passionate about improving Firefox in areas like download size and speed, battery life, and network switching. To fulfill our aspirations, we seek a Senior Staff Product Manager with significant experience developing products for resource-constrained markets, including in Africa. The person in this role will work in a highly collaborative environment to research customers' pain points in resource-constrained markets, prioritize the most important use cases, and lead ideation and concept development with design and engineering peers. Bonus points for PM and/or technical experience in web browsers, deep technical and...
Mozilla
07 Sep, 2023
Senior Staff Mobile Product Manager
Mozilla Remote US, USA
Hiring Ranges: US Tier 1 Locations: $195,000 USD - $285,000 USD US Tier 2 Locations: $179,000 USD - $263,000 USD US Tier 3 Locations: $165,000 USD - $242,000 USD   To learn more about our Hiring Range System, please click this link. With Firefox, we seek to provide world-class mobile browsing coupled with the privacy and performance people expect from our browsers. We are passionate about improving Firefox in areas like download size and speed, battery life, and network switching. To fulfill our aspirations, we seek a Senior Staff Product Manager with significant experience developing products for resource-constrained markets, including in Africa. The person in this role will work in a highly collaborative environment to research customers' pain points in resource-constrained markets, prioritize the most important use cases, and lead ideation and concept development with design and engineering peers. Bonus points for PM and/or technical experience in...
Mozilla
07 Sep, 2023
Senior Staff Mobile Product Manager
Mozilla Remote
To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu. To learn more about our Hiring Range System, please click this link. With Firefox, we seek to provide world-class mobile browsing coupled with the privacy and performance people expect from our browsers. We are passionate about improving Firefox in areas like download size and speed, battery life, and network switching. To fulfill our aspirations, we seek a Senior Staff Product Manager with significant experience developing products for resource-constrained markets, including in Africa. The person in this role will work in a highly collaborative environment to research customers' pain points in resource-constrained markets, prioritize the most important use cases, and lead ideation and concept development with design and engineering peers. Bonus points for PM and/or technical experience in web browsers, deep technical and product knowledge of mobile...
Mozilla
07 Sep, 2023
Senior Manager, Firefox Mobile Product Management
Mozilla Canada
Hiring Ranges: Canada Tier 1 Locations: $191,000 CAD - $280,000 CAD Canada Tier 2 Locations: $173,000 CAD - $253,000 CAD   To learn more about our Hiring Range System, please click this link . Position Overview: As the Manager of the Firefox Mobile Browser Application Product Team, you will lead and oversee a team of skilled product managers focused on developing and enhancing our mobile browser application. This role is pivotal in driving the strategic direction, feature prioritization, and successful execution of our mobile browser product to meet the needs of our users and achieve business objectives. You will combine technical expertise with strong leadership skills to foster innovation, ensure product excellence, and maintain a competitive edge in the mobile browser market. Responsibilities: Product Strategy and Vision: Develop and communicate a clear product vision and long-term strategy for the Firefox iOS and Android mobile...
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