10 manager customer support operations jobs found

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com We are looking for a  foundational HR leader to build the backbone of our global People operations. As we scale toward an AI-forward future, we need a systems thinker who can bridge complex global compliance with a high-performance culture. In this role, you will own high-impact, high-stakes areas...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com The Commercial Account Manager (CAM) – US Federal is a collaborative, territory-aligned sales role that operates alongside Federal Account Executives (AEs). CAMs independently manage defined commercial sales motions while exercising sound judgment on when to partner with AEs on larger or more complex...

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains. We are...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com Job Title: Technical Account Manager (TAM) – Canada (Security Cleared) Department: Customer Success / Technical Account Management Location: Remote – Canada Travel Requirement: Up to 30% (typically ~10%). We’re seeking a Technical Account Manager (TAM) who will serve as a trusted technical...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com We are seeking an experienced and results-driven Technical Support Manager to lead our global technical support organization within the cybersecurity and workflow communication industry . This U.S.-based role manages a distributed international team responsible for delivering exceptional technical...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com We’re looking for a Digital Experience & AI-Forward SEO Specialist to manage and optimize our owned channels. You’ll be responsible for keeping our website fast, accurate, user-friendly, and conversion-optimized — while also applying modern AI and automation to scale SEO, UX, CRO, and digital...

About Us Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.  Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures. Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation! How You'll Make an Impact Coordinate and schedule interviews across teams and time zones. Manage...

About the role As the Lead Infrastructure Engineer on the Fusion team, you will be a key driver in shaping the future of our production platform: Fusion Cloud. This is a hands-on, high-impact role responsible for the architecture, security, scaling, and operational excellence of our infrastructure platform. You will leverage your deep expertise in cloud services, Kubernetes, and Infrastructure-as-Code to ensure a world-class, scale efficient platform for the future of Builder.io. Responsibilities VPC Architecture: Lead the design and implementation of Virtual Private Cloud (VPC) and hybrid cloud deployment solutions for demanding enterprise customers. Kubernetes Scaling: Architect the next generation of our production Fusion Cloud platform, optimizing for speed, flexibility, efficiency, and fault tolerance. Networking: Design and manage all cloud networking (VPC, security groups, routing, traffic management), ensuring optimal latency and security for...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com Mattermost is seeking a Director of Field & Channel Marketing, North America, to lead regional marketing strategy, partner engagement, and demand generation across two priority regions, spanning both Public Sector (Federal, Defense, SLED) and Enterprise markets . As the senior marketing partner...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com We’re looking for a Digital Experience & AI-Forward SEO Specialist to manage and optimize our owned channels. You’ll be responsible for keeping our website fast, accurate, user-friendly, and conversion-optimized — while also applying modern AI and automation to scale SEO, UX, CRO, and digital...