136 technology success manager jobs found

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. We’re looking for an experienced, proven, versatile, and highly motivated Customer Success leader to join our team.  As a Senior Manager of Customer Success (AMER-West) , your team will be a key differentiator in how our customers view and value Grafana Labs. This key leader will have experience developing and maturing an established Customer Success organization to service a growing and complex customer base, curating specific experiences to increase production adoption and revenue protection. On top of developing the Customer Success organization, you will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders. You will champion the customer experience and liaise with cross functional teams including Sales, Customer Support,...

The role of a Manager, Ubuntu Enablement Project Management at Canonical We are looking for project managers with an aptitude and interest in team leadership and management. Run a team of project management professionals, who track and drive delivery of Ubuntu on a wide range of hardware for customer projects. Customers range from silicon customers like Intel, Nvidia, Mediatek and Qualcomm, to PC brands such as Dell or HP and ASUS, or IoT manufacturers such as ADlink or Advantech. Canonical Ubuntu is the world's leading open-source platform for cloud, IoT devices, and developers. In this role you will manage a regional team of project managers leading multiple engineering teams to enable stable, secure Ubuntu images optimized and certified for new hardware. Projects include robots, edge gateways, and development boards as well as traditional PC and IoT devices. We look for customer-facing team players to drive projects and navigate complex engineering constraints. As a...

The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. Solutions Architects are responsible for driving and managing the technology evaluation and validation stages of the sales process. Solutions Architects are the product advocates for GitLab’s Enterprise Edition. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve. The Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution selling and architecture experience from...

The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . This role is remote and based in Korea. Solutions Architects are the trusted advisors to GitLab prospects and clients, showing how the GitLab solutions address client business requirements. Solutions Architects are responsible for driving and managing the technology evaluation and validation stages of the sales process. Solutions Architects are the product advocates for GitLab’s Enterprise Edition. They focus on the technical solution while also understanding the business outcomes the customer is trying to achieve. The Solutions Architect helps drive value and change with software development for one of the fastest-growing platforms. By applying solution...

The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role As a Manager of Business Development in the Americas, you will hire, onboard, and mentor Business Development Representatives (BDRs) in your region, ensuring their success at GitLab. You'll partner closely with the sales team, and ultimately drive pipeline and results. In this role, you will report to the Director of Global Commercial Sales Development.   What you’ll do Train other members of the BDR Team to identify, contact, and create qualified opportunities. Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s Plan for hiring and...

The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . An overview of this role The Regional Delivery Manager has a wide range of responsibilities, including team management, sales collaboration, partner relationships, project scoping, and sales enablement. You will build relationships with the regional sales team and attend their forecast calls weekly to stay connected to the opportunities they are working on and ensure that Services are represented. You will be responsible for the EMEA revenue and the billable utilization targets. You will build and maintain relationships with the regional partners (and their subcontractors) that we utilize to supplement our delivery team. The Delivery team is focused on...

This is a remote position and we're considering candidates in the UK, Sweden, Germany, the Netherlands, and Spain. There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). Job Summary Grafana Labs is looking for an Engagement Manager who is passionate about driving successful business outcomes for our customers in the observability space. Engagement Managers within Grafana’s...

At Prisma, we are building the data layer for modern applications. If you are fascinated by the leading-edge architecture and technology used in today’s data-intensive, highly scalable software systems, with distributed graph data on a massive scale, but you want the energy, challenges, and freedom that come with working in a small startup, then a job at Prisma might be for you. With funding from top-tier investors Amplify Partners and Kleiner Perkins, we are a small distributed team working on making the advanced data infrastructure developed at large tech companies accessible to all application developers around the world. Our hard work is paying off, with adoption and implementation of Prisma by some of the most successful and interesting companies out there today, and the fun is just beginning! We are focused on bottom-up adoption, and most of our software is open-source. We have a vibrant community on Slack and Github - with over 55,000 members on Slack, over 33,000 Github...

The role of a Product Designer at Canonical With Ubuntu, Canonical created the first Linux for human beings. Our design team is on a mission to turn complex, open-source software into intuitive products that can change the face of enterprise IT. We are looking for an exceptional Product Designer, who shares our passion. Our mission is to make enterprise-grade open source software, applications and services available to people everywhere. We create world-renowned software, impacting the lives of millions of engineers, enterprises, entrepreneurs and consumers every day. Our multi-disciplinary web design and production team includes visual designers, UX designers, front-end and back-end developers to bring exciting web projects to life. We help and learn from each other and strive to improve our work and processes. We make enterprise-grade open source available to people everywhere. We are looking for an expert Product Designer who is fluent in current design thinking, with an...

The role of a Junior Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM)  are responsible for developing trust with their assigned customers and committing to providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate  collaboration roadmap.  We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications.  This role is a first step in the CSM organisation....

This is an exciting opportunity for a software engineer passionate about open source software, Linux, and OpenStack. Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company. As a software engineer on the OpenStack Engineering team, you’ll be building Charmed OpenStack and Ceph, a suite of open source Python based charms for deploying and managing OpenStack and Ceph. Your work will bring cloud platform technologies to a wide range of users and computing environments, from desktops to bare metal servers. This role requires a python software developer with a passion for automating infrastructure as code. Applicants should be passionate about the future of the software defined datacenter, distributed systems, and open source. Canonical is a globally distributed team of engineers who share that passion, and you will need to work well in that context.  Engineers who thrive at...

This Sales Operations Analyst will join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance. The success of the role is measured against increasing the velocity of deals and the quality of CRM data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success. Key responsibilities Support all aspects of the day-to-day operations of the sales function...

This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.  If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. Engineering Manager The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a OpenStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product...

Lead the team responsible for MicroK8s and Charmed Kubernetes. Canonical offers two distributions of upstream Kubernetes, and enables multiple partners to build their own specialised distributions too. For small clusters, IoT, and developers, we offer Microk8s, a very popular low-ops, self-healing, highly available Kubernetes. Our goal with MicroK8s is to have Kubernetes disappear into the background, with a one-command install and one-command cluster deployment approach that uses best-of-breed defaults, and maintains itself automatically. For large-scale deployments with complex integration requirements we offer Charmed Kubernetes, which enables people to mix-and-match components from a wide range of open source and proprietary vendors across the industry, with specific architectures on metal and clouds. As an engineering manager of the Kubernetes team you'll engage the Kubernetes community, represent Canonical and Ubuntu at KubeCon, and use your engineering leadership...

This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.  If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. Engineering Manager The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a BootStack Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product...

Canonical’s mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge. Canonical Project Managers are responsible for ensuring project success through owning, driving, communicating and respectfully engaging all stakeholders, valuing integrity and accountability. Within a portfolio of projects with complex and changing software technologies, customer and partner satisfaction is only possible because of exceptional Project Managers who know how to respect and engage all stakeholders. What we are looking for in you The successful Project Manager will have solid IT project management experience in a software engineering and/or information technology field, excellent written and verbal communications skills in English and experience leading cross-cultural, remote and global project teams...

This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.  If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. Engineering Manager The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you’ll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product...

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. Headquartered in the U.S., Acquia is a top software company by The Software Report, rated a leader by the analyst community. We are Acquia. We are building for the future, and we want you to be a part of it! As the Customer Success Manager, you will... Team with Acquia Account Management to maintain strong relationships with customers and ownership of customers’ success with Acquia DAM (Widen) and other Acquia platform services; measured through renewal rate, NPS and other metrics that measure customer sentiment Create and drive product adoption and risk mitigation...

Hiring Ranges: Canada Tier 1 Locations: $191,000 CAD - $280,000 CAD Canada Tier 2 Locations: $173,000 CAD - $253,000 CAD   To learn more about our Hiring Range System, please click this link . Position Overview: As the Manager of the Firefox Mobile Browser Application Product Team, you will lead and oversee a team of skilled product managers focused on developing and enhancing our mobile browser application. This role is pivotal in driving the strategic direction, feature prioritization, and successful execution of our mobile browser product to meet the needs of our users and achieve business objectives. You will combine technical expertise with strong leadership skills to foster innovation, ensure product excellence, and maintain a competitive edge in the mobile browser market. Responsibilities: Product Strategy and Vision: Develop and communicate a clear product vision and long-term strategy for the Firefox iOS and Android mobile...

Hiring Ranges: US Tier 1 Locations: $216,000 USD - $317,000 USD US Tier 2 Locations: $199,000 USD - $292,000 USD US Tier 3 Locations: $184,000 USD - $270,000 USD   To learn more about our Hiring Range System, please click this link. Position Overview: As the Manager of the Firefox Mobile Browser Application Product Team, you will lead and oversee a team of skilled product managers focused on developing and enhancing our mobile browser application. This role is pivotal in driving the strategic direction, feature prioritization, and successful execution of our mobile browser product to meet the needs of our users and achieve business objectives. You will combine technical expertise with strong leadership skills to foster innovation, ensure product excellence, and maintain a competitive edge in the mobile browser market. Responsibilities: Product Strategy and Vision: Develop and communicate a clear product vision and long-term strategy for the...