Percona
Porto, Portugal
As the leading provider of open source database solutions, Percona’s Technical Account Managers serve as a customer advocate and technical resource for a dedicated group of Percona customers. As a dedicated point of contact, they partner closely with their customers to understand their technical requirements and business structure, and serve as a bridge to Percona resources - coordinating consulting projects, communicating updates, managing support issues and driving awareness for customer escalations. The Technical Account Manager will be a sounding board for customer issues, and facilitate resources internally to help customers achieve their technical goals. Our ideal candidate is someone who has proven management experience as a DBA who is looking to retire their pager and approach and influence database problems from a strategic level. You will be motivated by building strong customer relationships and driving continuous improvement. You also love to be surrounded by other...
