15 Technical Customer Support jobs

Job Description Linux Kernel Security Engineer develops and maintains a selected subset of the security kernel infrastructure, both in the SUSE enterprise products and upstream. The responsibilities namely include (but are not necessarily limited to): AMD SEV, Intel TDX, SELinux, IMA, LSM subsystem, in-kernel keyring management. The developer represents himself/herself actively and shares his/her knowledge and further develops it in special interest groups, professional organizations and specialized conferences. Location : fully remote, flexible location. Key responsibilities design and development of security features in Linux Kernel working both with Linux Kernel upstream, as well as participating on maintenance of SUSE kernel branches developing and maintaining kernels for Linux-based SUSE products technical analysis of problems and errors in the Linux Kernel activities connected with participation in professional organizations and specialized...

Job Description Rancher helps enterprises deliver Kubernetes-as-a-Service across any infrastructure. When running Kubernetes workloads in mission-critical environments, our customers know that they can turn to us at Rancher Support for world-class support. The   award-winning   Rancher Support team has attracted top talent from across the globe and continues to grow as a distributed team steeped in open-source culture. We are on a mission to support our customers innovate everywhere, with the power of Kubernetes. The Rancher Support team is looking for smart and curious engineers to join us on this mission, where we are striving every day to raise the bar and redefine the category of open-source support. If you are someone who thrives on the challenge of investigating and solving problems across a variety of open-source technologies in the Kubernetes/CNCF universe, you will enjoy the role of   Rancher Support Engineer . It is a role in an expanding universe, where a new...

Job Description We are growing our SUSE Global Support organisation and are currently seeking highly motivated Support professionals to provide technical support and problem resolution to our customers using SUSE Linux products and offerings. Our portfolio includes, to name but a few, SUSE Linux Enterprise Server/Desktop, SUSE Linux High Availability Extension, SUSE Manager, SUSE Enterprise Storage, Container/Docker and many more exciting products and technologies we work with. The Role You will be joining a team of highly skilled Linux technical specialists providing our global SUSE customers with a 24/7 "follow the sun" support service. As a Technical Support Engineer at SUSE your key duties and responsibilities will include: Working as a Linux Support Engineer (remote). Focusing on troubleshooting challenging, complex, critical, and sensitive customer issues within our product portfolio Providing technical support and maintaining professional communication...

Job Description Open Source is in our genes. Open means more than shared source code to us. It's a philosophy and approach ingrained in everything we do. It's how we develop software, how we work with partners and customers, and how we engage with communities. Most of all, it's about keeping our minds open to new ideas. Leveraging our Linux heritage, we deliver the truly open open-source solutions, flexible business practices, and exceptional service that supports our customers' digital transformation demands. We embrace open source to create flexible solutions that are hardened and secured for the most demanding environments. What you can expect You'll translate business needs into technical requirements and solutions. You'll identify, develop and prioritize support services according to business criticality. You'll research, design, operate and maintain infrastructure services for existing and new business applications and information systems. You'll work...

SUSE is a global leader in innovative, reliable and enterprise-grade open source solutions, relied upon by more than 60% of the Fortune 500 to power their mission-critical workloads. We specialize in Enterprise Linux, Kubernetes Management, and Edge solutions, and collaborate with partners and communities to empower our customers to innovate everywhere –from the data center, to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, giving customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. The company is headquartered in Nuremberg, Germany, and employs nearly 2000 people globally. SUSE is listed in the Prime Standard of the Frankfurt Stock Exchange. Job Description Do you have a passion for Open Source technologies? Are you someone who is interested in Cloud & Kubernetes and enjoys presenting solutions to others? Then joining SUSE's Pre-Sales team could be the right step for...

SUSE is a global leader in innovative, reliable and enterprise-grade open source solutions, relied upon by more than 60% of the Fortune 500 to power their mission-critical workloads. We specialize in Enterprise Linux, Kubernetes Management, and Edge solutions, and collaborate with partners and communities to empower our customers to innovate everywhere – from the data center, to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, giving customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. The company is headquartered in Nuremberg, Germany, and employs nearly 2000 people globally. SUSE is listed in the Prime Standard of the Frankfurt Stock Exchange. Job Description     We are seeking an exceptional individual to join our German Pre-Sales team. The ideal candidate will have a passion for open source technologies and a good exposure to partner enablement. You will be part of the...

SUSE is a global leader in innovative, reliable and enterprise-grade open source solutions, relied upon by more than 60% of the Fortune 500 to power their mission-critical workloads. We specialize in Enterprise Linux, Kubernetes Management, and Edge solutions, and collaborate with partners and communities to empower our customers to innovate everywhere – from the data center, to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, giving customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. The company is headquartered in Nuremberg, Germany, and employs nearly 2000 people globally. SUSE is listed in the Prime Standard of the Frankfurt Stock Exchange. Job Description Are you passionate about open source and innovation? Are you a Linux expert?    Then joining SUSE as a  Premium Support Engineer  (PSE) could be a great step for you! In this role, you will become a trusted...

SUSE is a global leader in innovative, reliable and enterprise-grade open source solutions, relied upon by more than 60% of the Fortune 500 to power their mission-critical workloads. We specialize in Enterprise Linux, Kubernetes Management, and Edge solutions, and collaborate with partners and communities to empower our customers to innovate everywhere –from the data center, to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, giving customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. The company is headquartered in Nuremberg, Germany, and employs nearly 2000 people globally. SUSE is listed in the Prime Standard of the Frankfurt Stock Exchange. Job Description Are you passionate about innovation and skilled in Container orchestration? Do you have a good understanding of IT infrastructure, DevOps, and/or Open-Source software? Join SUSE! Our  Kubernetes  team is seeking...

Have you been using Debian and GNOME for some time, feeling grateful for having access to all this great software, and would like to find a way to start contributing? Collabora is looking for an enthusiastic and knowledgeable technical person wanting to grow as an active member of the community. At Collabora everyone is using Linux, and we really mean everyone. As the company grows and we seek great administrators, accountants, people's operation leads, joining Collabora means discovering GNOME for the first time for some. Your role will be to make these users feel comfortable and at ease with using Linux daily. Become our Users Helpdesk Champion and an integral part of our systems and infrastructure team. You will have a great opportunity to pick up new technologies along the way and obtain an in-depth feel for what a full-fledged System Administrator role entails. Responsibilities You will provide IT Support to internal users, from setting up laptops to...

Our Mission For more than 17 years now TUXEDO Computers has been bringing together the components Linux and modern hardware. As specialists for the free, open source operating system, we develop customized solutions to offer our customers the most individual hardware basis possible for reliable use in all areas of everyday life. In addition to the development of drivers and software solutions, we also offer services and support for all aspects of our devices, which represent real added value for our customers. These include cloud-based services with a focus on data protection and privacy as well as beginner-friendly system services for independent maintenance of TUXEDO hardware.   Working at TUXEDO With our team of around 40 people in Augsburg and our manufacturing in Leipzig, we are the worldwide leading supplier for Linux notebooks and PCs. At TUXEDO Computers you will work in a fast and exciting environment with uncomplicated structures. You will learn from industry...