402 jobs found

Do you enjoy building relationships, solving challenges, and learning new technology? If you do, come join our Success team at Grafana Labs!   The Customer Success team drives product adoption through a series of impactful engagements that enable our customers to maximize their business and technical value with Grafana.  For a customer, the Grafana CSM is a partner who understands their business, goals and challenges, and provides specific recommendations to meet their business needs   Customer Success Managers will align to a portfolio of customers within a specific region and are responsible for ensuring a healthy renewal by driving product adoption. You’ll do this by leveraging data and insights to engage with customers at specific points in their Grafana journey.   Our CSMs manage the full life-cycle of our customer’s post-sales journey from onboarding to renewal, including regular cadence check-ins, business reviews, and any upsell opportunities.  You need to...

This is a full time remote role for candidates in the UK! The Role Our People Ops team is responsible for HR and our core goals for 2023 are to help the business meet its growth plans whilst maintaining our culture and ensuring that Grafana Labs is an awesome place to work.  The People Ops Coordinator role will provide key administrative and coordination support to the People team from a human resources perspective.  This is not just any administration role. This is an opportunity to join an organisation in a high growth phase and we’re looking for an exceptional candidate. This role will be the face of Grafana Labs’ employees and we view this as a high impact position.   Responsibilities Manage new hire documentation from offer acceptance to start date and beyond (includes Right to Work checks, background screens and I-9 Documentation) Support onboarding of new hires ensuring that all administrative processes within our Onboarding Platform (Greenhouse...

Grafana is looking for a driven, high performance Senior Manager, Global Billing to lead the revenue operational processes! Reporting to our Director of Revenue Accounting, this is an opportunity to join a fast growing startup and play a driving role in our accounting and financial operations.  The ideal candidate will have experience managing a high growth AR function and enjoys working in a fast-paced environment.  This individual will play a key role as we evolve our OTC cycle. Responsibilities: Manage all facets of daily operations of the billing function to ensure accurate and timely processing of billings and collections. Facilitate billing incident management and reporting to address root cause analysis and drive continuous improvement Review customer invoices in accordance with customer requirements. Support the monthly and quarterly financial close by providing timely and accurate billing results Oversee daily collections effort including...

Description of Duties Would you like to help create a meaningfully useful, modern SecOps product on top of the Grafana stack, available open source to any Grafana user?  Would you like to be a founding member of the security operations function behind Grafana’s open source software stack and Grafana Cloud?  Would you like to help grow a SecOps team from a beautiful acorn to a collaborative, transparent and highly capable 24x7 unit?  Do you want to build great tools and experiences, then open source them to the community? This is a 100% remote role reporting to the Security Operations lead.  We don’t anticipate on-call requirements as we intend to hire a geographically dispersed SOC team to begin fleshing out an on-call rota. We have a blogpost out covering the values behind the kind of team we’d like to build.  Check it out here . What will you be doing?  Take an active role in influencing our roadmap and your own career objectives  Work with your team to...

The Python Software Foundation (PSF) is hiring for a full-time Security Developer in Residence, reporting to the PSF Director of Infrastructure. Role description In support of The PSF’s mission , we are hiring to facilitate a role within the Python community that will focus on assessing and improving the security of the language, ecosystem, infrastructure, and services around the Python language, and the Python ecosystem’s open-source software supply chain. As the Security Developer in Residence, you will work full time across a number of key projects of the PSF, applying your technical expertise to design, develop, test and propose changes with a security-minded focus. As an externally funded role, the term for this position will initially be one year with the possibility of extension based on available funding or renewals of funding. Responsibilities Organize and complete a third party security audit of PyPI Produce a security roadmap that...

The GitLab DevOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies with 2,000+ team members and values  that guide a culture where people embrace the belief that everyone can contribute. This position is 100% remote, based in Japan, New Zealand, Singapore, Australia & South Korea. GitLab is looking for an enthusiastic and strategic Sales Development Representative (SDR), to join our growing Revenue Marketing team. As a SDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise accounts working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.  Don’t have a ton...

The GitLab DevOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies with 2,000+ team members and values  that guide a culture where people embrace the belief that everyone can contribute. Our entire handbook is public. You can find the details of our vision & direction , check out how we structure our R&D teams , and understand how our UX team operates . A brief overview: The goal of UX research at GitLab is to connect with GitLab users and gather insight into their behaviors, motivations, and goals. We use these insights to inform and strengthen product and design decisions. You will join our 3 person ReOps team and manage participant recruitment for UX research studies, evangelise UX Research at GitLab, and develop and improve research operations processes that enable our research efforts to succeed and deliver impact efficiently. What you can expect in a...

The GitLab DevOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies with 2,000+ team members and values  that guide a culture where people embrace the belief that everyone can contribute. Our entire handbook is public. You can find the details of our vision & direction , check out how we structure our R&D teams , and understand how our UX team operates . A brief overview: The goal of UX research at GitLab is to connect with GitLab users and gather insight into their behaviors, motivations, and goals. We use these insights to inform and strengthen product and design decisions. You will join our 3 person ReOps team and manage participant recruitment for UX research studies, evangelise UX Research at GitLab, and develop and improve research operations processes that enable our research efforts to succeed and deliver impact efficiently. What you can expect in a...

We're looking for a Regional Sales Director, West who will be responsible for leading a team of Enterprise and Strategic Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. Reporting to the Regional Vice President, Location, you will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with the SE, Marketing, Enablement and more teams within the organization. Responsibilities Develop and mentor your sales team Develop a pipeline to help over-achieve revenue targets Direct sales activities by establishing sales territories, quotas, and goals Guide your team...

We're looking for a Regional Sales Director, West who will be responsible for leading a team of Enterprise and Strategic Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. Reporting to the Regional Vice President, Location, you will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with the SE, Marketing, Enablement and more teams within the organization. Responsibilities Develop and mentor your sales team Develop a pipeline to help over-achieve revenue targets Direct sales activities by establishing sales territories, quotas, and goals Guide your team...

Airbyte  is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.   Within the past 24 months, we've built over 200+ connectors and we've had 25,000+ companies replicating data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.   Airbyte is remote friendly, with most of the team still based in Silicon Valley. We’re fully transparent as a company. Our  company handbook ,  core values ,  methodology ,  strategy  and...

Airbyte is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.   Within the past 24 months, we've built over 300+ connectors and we've had 35,000+ companies replicating data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.   Airbyte is remote friendly, with most of the team still based in Silicon Valley. We’re fully transparent as a company. Our company handbook , core values , methodology , strategy...

Airbyte  is the open-source standard for EL(T). We enable data teams to replicate data from applications, APIs, and databases to data warehouses, lakes, and other destinations. We believe only an open-source approach can solve the problem of data integration, as it enables us to cover the long tail of integrations while enabling teams to adapt pre-built connectors to their needs.   Within the past 24 months, we've built over 200+ connectors and we've had 25,000+ companies replicating data with us. We've raised $181M from some of the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and believe in product-led growth, where we build something awesome and let our product bring the users, rather than an outbound sales engine with cold calls.   Airbyte is remote friendly, with most of the team still based in Silicon Valley. We’re fully transparent as a company. Our  company handbook ,  core values ,  methodology ,  strategy  and  roadmap...

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.  Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com . We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about...

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.  Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com . We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about...

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.  Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com . We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about...

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.  Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com . We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about...