Customer Support Engineering Manager will take the lead on onboarding, developing and supporting Customer Support Engineers within our Kernel development team. The ideal candidate will build the team from scratch utilizing their experience and best practices. In this role, you can expect to: Establish, maintain and document Tier 3.5 Support processes Hire, onboard and ramp new team members to set them up for success Drive operational excellence within your team and achievement of SLAs and OKRs Actively coach and mentor other members of the team through 1:1s and quality review Develop and maintain a continuous improvement culture within the team Ability to meet tight deadlines and multi-task while executing projects in a fast-paced environment while performing other duties as assigned Serves as an escalation contact for business and team Lead (problem management) trends and root cause analysis for incidents Present recommendations for resolving more complex...

Our company is Cloud Linux Inc. - the maker of the #1 OS for web-hosting providers. We develop our products -- CloudLinux OS, KernelCare, Imunify360, and Imunify Email -- using the most innovative technologies. Our products are used by thousands of companies around the world, including Dell, GoDaddy, IBM, Zoom, and many others. CloudLinux is looking for a Java tools expert user for the Extended Lifecycle team . The main goal of this project is to provide secure Java tools for developers. It is a challenging project that requires great experience with Java tools and a new viewpoint to set the product on its new course. Work is fully remote, with flexible hours, where you can plan your day and work from anywhere. More details about the company on Cloudlinux.com . What you will do: Conduct various research and experiments Contribute to various open-source projects like Maven, Spring, etc. Backport security and bug fixes from newer upstream versions or writing patches...

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it! As the Account Executive - Public Sector, you will... Identify new business opportunities, manage, and close deals in Acquia’s Public Sector account and prospect base Engage with senior level executives within these organizations Develop positive relationships...

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s India office is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it! Summary: An Associate Curriculum Manager is a member of the Learning Services team. The Associate role is divided between administrative responsibilities that help run the operation (like learning platform support, and customer support), and developing skill at planning, writing,...