GitLab
Remote, United Kingdom
The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab . The Customer Success Engineer (CSE) role provides deep subject matter expertise on GitLab technical and product solutions and best practices. CSEs work alongside CSMs to provide customers with technical guidance, go in-depth on use case implementation, and demonstrate the value of GitLab product capabilities.
What you'll do
Engage with customers, both onsite and remote, in a technical consultancy and advisor role during the post-sales process while providing technical and solution guidance
Providing technical, architectural and best practice guidance
Drive the achievement of measurable value (business outcomes), leading to product adoption, renewal,...