6 jobs found in mexico city

Do you have a passion for all things open source and the drive to be one of the best DBAs in the world? This is a unique opportunity to work with an elite team that is solving some of the most challenging customer problems. We are remote-first and offer the amazing experience of working with a global team of experts. In the Managed Services department, customers count on us to keep their PostgreSQL databases running and we are vital to the success of their business. With 24/7 coverage, we are able to deliver the highest quality support to customers around the world. From incident and outage handling through a variety of projects executions to proactive recommendations for environments’ improvements - these are our objectives that aim at customers’ satisfaction and translates to customers’ business results.   What You Will Do Troubleshoot and resolve customer issues of moderate complexity related to their Postgres environments Develop relationships with customers,...

Who is Percona? Percona is a respected thought leader in the open source community. We provide services and software for MySQL, MongoDB, PostgreSQL and Maria DB to open source users globally. Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more.  Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts. The Percona Support Team…   Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our...

If you are passionate about all things MongoDB, love helping customers succeed, and want to play a critical role in the evolution of technical support for open source databases, Percona's Senior MongoDB Engineer position was made for you.  You will serve on the front line, providing our customers with best of breed professional technical support services for MongoDB, resolving complex problems for customers with demanding deployments and business needs.  At the same time, you will form the backbone of our MongoDB support organization, assisting your fellow support engineers, leading the way in blogging and Support content creation, collaborating with other departments, and having a direct, positive impact on our product strategy.  If you are ready to be a part of our team, then contact us today!    What You Will Do Ownership of technical support tickets related to MongoDB and related technologies Serve as a Level 3 escalation point and resource for Support and...

As a Security Engineer, you’ll be working in a completely dynamic environment, working with colleagues from all over the world, you’ll need to be able to adapt rapidly and coordinate your efforts with the rest of the team. You’ll be expected to be able to write scripts, and Python knowledge will be a strong advantage. You’ll be working with NIST, PCI, HIPAA, ISO27001, and ITIL standards, liaising and working with Percona’s compliance team to provide technical guidance where applicable or escalate as necessary. You’ll also be working within the ITSec team closely with Percona’s IT to deliver projects which help to resolve identified business security needs. You’ll be able to communicate clearly to both technical and non-technical users, communicating the identified issue and the potential impact this may pose to Percona and what solutions can be deployed to mitigate the issue. Successful candidates will move on to a CTF-style technical assessment, which has questions to...

Who is Percona? Percona is a respected thought leader in the open-source community. We provide services and software for MySQL, MongoDB, PostgreSQL and Maria DB to open-source users globally.   Percona is remote-first and globally dispersed; we have 250 people in almost 40 countries. We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. The growth and development of our staff is a top priority; we provide funding for training, certifications, conferences and more.    Discover what it means to work with some of the smartest people in the industry, who also know how to have fun and are always willing to lend a helping hand. We offer flexible hours, the ability to work remotely and the amazing experience of working with a multinational team of experts.   The Percona Support Team…   Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behaviour. We understand our...

As the leading provider of open source database solutions, Percona’s Customer Account Team will own and execute a portfolio of renewal contracts for Percona customers in an assigned territory.  The Customer Account Manager will manage their renewals pipelines, identify growth opportunities, negotiate contracts and work cross-functionally to ensure the customer’s success with Percona.  We’re looking for an account manager with proven sales and account management experience to join our team. Our ideal candidate is someone who has proven experience in a software technology organization. You will be motivated by building strong customer relationships and driving growth within your account base through solutions selling.  You love to be surrounded by other smart, driven people who are eager to share their knowledge, and will always have your back.  Location: Remote work from home, Americas time zone   What You Will Do Achieve monthly/quarterly/annual renewal targets...