Automattic

WordPress doesn’t try to keep its users inside walled gardens, a rare thing in a world that is dangerously moving away from the open web. Instead, WordPress gives them the freedom to build a business website, an online store, or a personal blog – the way they like it. Big sites or small, using the community-run open source project or Automattic’s WordPress.com , vanilla or customized with hundreds of plugins, WordPress users always get to own and control their data, their expression, and their freedom. We’re always looking for talented and experienced engineers worldwide, excited to help Automattic’s product ecosystem, and join our mission to make the web a better place.  What have we worked on recently? AI is at the heart of many new product developments and powers a lot of our day-to-day development workflows. WooCommerce is the most popular and most flexible e-commerce platform on the web. We're working tirelessly on giving you all the control, while keeping...

Forward Deployed Engineer (WordPress VIP Customer Engineering & Architecture) At WordPress VIP (part of Automattic ), we power the most influential properties on the web, from the White House to Meta and Salesforce. We are looking for a Forward Deployed Engineer (FDE) to join our mission in redefining how the world’s largest enterprises scale. This isn't your typical engineering role; it’s an advanced, consultative position where you operate as a hands-on architect and a growth catalyst. As an FDE, you are the front line of trust, embedded with our most strategic customers to solve high-stakes technical challenges in real-time. By combining engineering excellence with deep customer proximity, you won’t just solve problems for customers, you’ll solve them with them, driving business expansion across the world’s most scaled environments. If you thrive in high-impact, ambiguous environments and want to help define the future of open-source technology at the...

Automattic ’s products— WordPress.com , WooCommerce , Beeper , Tumblr , Jetpack , and more—serve tens of billions of page views every month from data centers around the world. The PerfOps team exists to make those page views as quickly as possible. As a Backend Performance Engineer, you’ll dive deep into query plans, cache hit ratios, and PHP profiling data to find the milliseconds that matter at our scale. You’ll work across the full Automattic product portfolio: if it runs on our backend, it’s your playground. This is an opportunity to do performance work where the impact is immediate and enormous. You’ll collaborate with product engineers, systems engineers, and network operations, bringing a performance-first mindset to architecture decisions, code reviews, and incident response. If you love the puzzle of why something is slow and get satisfaction from making it measurably faster, this role was made for you. Responsibilities:   Identifying and eliminating backend...

Automattic, the tech powerhouse behind WordPress.com , Jetpack , Tumblr , and WooCommerce , is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from 30 private data centers in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world. As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including: Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures; Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party...

Location: NYC NoHo Office (5 days a week) About This Opportunity We're building something unusual at Automattic : an AI-native culture at a 1,500-person company that powers 40% of the web. Not just adopting AI tools, but fundamentally transforming how we work and ship products at scale. You’ll own the operational infrastructure that makes this possible. The messy, critical work between “we should use AI” and “we’re actually using AI effectively across 1,500 people”: privacy reviews, tool evaluations, policy development, vendor coordination, adoption tracking, and being the person who can answer “should we use this tool?” and “how should we approach this?” This isn’t traditional program management. You’re building the governance frameworks and operational practices that help a distributed, highly technical organization move faster with AI while managing risk appropriately. You’ll work in-person with our Head of AI and NYC AI team while supporting AI adoption globally....

Location: Global (Remote or in-person in NYC) About This Opportunity We’re looking for exceptional AI engineers who’ve shipped breakthrough products that millions actually use. The kind of people who don’t just integrate APIs, they build features users love. You’ll work with Automattic’s ecosystem, spanning WordPress.com , WooCommerce , Tumblr , Beeper , Mesh (formerly Clay) , and more. If you’re in NYC, you’ll collaborate in-person with our AI team. If you’re distributed, you’ll work the way Automattic has for 20 years: asynchronously, transparently, with a focus on impact over hours. This is about working on fascinating problems at scale with the backing of a profitable, mission-driven company. Whether you’re embedding with Other Bets teams, helping existing products leverage AI, or exploring new opportunities with our data and distribution, you’ll have the resources and reach to build things that matter to millions. Why This Role Matters Shape how AI...

Location: NYC NoHo Office (5 days a week) About This Opportunity Build the AI tools that Automattic uses internally. Maintain and extend LibreChat, our self-hosted AI interface. Create lightweight integrations and automations that make teams more productive. Help 1,500 people work better with AI. This isn’t about building consumer products or shipping to millions of users. It’s about building tools for the people sitting next to you, getting immediate feedback, and iterating based on what actually helps. If you’ve ever wished you could control your own AI tools, customize them exactly how you want, and not be at the mercy of third-party vendors, this is that opportunity. You’ll work in-person with our NYC AI team while your tools serve Automattic’s distributed organization globally. Why This Role Matters Most companies are locked into third-party AI tools: ChatGPT, Claude, whatever comes next. They’re stuck with whatever features the vendor ships, whatever...

Location: New York City (In-person) About This Opportunity We’re assembling an exceptional team of AI engineers in NYC. The kind of people who’ve shipped breakthrough AI products that millions actually use. This isn’t about office amenities or typical startup perks (although we have those too!). It’s about working alongside some of the most talented engineers and product minds in AI, solving fascinating problems at scale. You’ll collaborate in-person with a carefully selected group designed for breakthrough thinking, backed by the resources and reach of Automattic’s ecosystem, spanning WordPress.com , WooCommerce , Tumblr , and more. Think of it as an elite AI lab with the distribution and impact of Automattic’s broad and deep ecosystem. What You’ll Do Ship user-facing AI features across Automattic’s product ecosystem; from content creation tools to e-commerce recommendations to messaging experiences. Build and iterate rapidly on AI-powered products...