Grafana Labs

As a Manager of Solutions Engineering for the TOLA region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own...

Description of Duties: We are seeking an experienced and dynamic Senior Talent Development Partner to join our amazing remote-first and people-first culture at Grafana Labs. Please note that this is Talent Development (L&D) and NOT Talent Acquisition.  The ideal candidate will have a proven track record in designing, implementing, and evaluating talent development programs aimed at enhancing the skills and capabilities of our grafanistas around the globe. This role requires a strategic thinker who can collaborate with leaders, managers and team members to identify general talent development needs, create tailored development plans and learning content, and drive initiatives that help us develop and retain our talent. We’re a small and scrappy team so this individual will also be a quick learner and willing to pitch in and/or own just about anything that comes their way! This is a senior individual contributor position. What you’ll bring to the role: You’ll bring...

Description of Duties We are seeking a Talent Development Partner to join our amazing remote-first and people-first culture at Grafana Labs. Please note that this is Talent Development (L&D) and NOT Talent Acquisition. The ideal candidate will have experience in designing, implementing, and evaluating talent development programs aimed at enhancing the skills and capabilities of our Grafanistas around the globe. This role requires a strategic thinker who can collaborate with leaders, managers and team members to identify general talent development needs, create tailored development plans and learning content, and drive initiatives that help us develop and retain our talent. We’re a small and scrappy team so this individual will also be a quick learner and willing to pitch in and/or own just about anything that comes their way! What you’ll bring to the role You’ll bring enthusiasm and polish, along with your proven ability to collaborate interpersonally with a wide...

This is a remote position. We are looking for candidates in Spain. What we do We are the developers of Tempo , an open source distributed tracing backend that is user-friendly, scalable, and a key component of Grafana Enterprise Traces (GET). Tempo allows users to easily search for traces, create metrics from spans, and connect tracing data with logs and metrics. Our team, focused on back-end development, collaborates closely with customers and the Grafana Cloud teams to provide Tempo for on-premises use and at scale in the cloud. In our expansive domain, some of the projects we have undertaken include: Creating and operating distributed systems to efficiently handle tracing ingestion and queries Developing TraceQL , a query language specifically designed for selecting traces in Tempo, inspired by PromQL and LogQL Building and improving the metrics-generator , a Tempo component that generates metrics from ingested traces Tempo is relied upon by prominent...

This is a remote position. We are looking for candidates in EMEA time zones. We're looking for amazing individuals to help us grow and shape the future of the Grafana plugin ecosystem . The Plugins Platform Team is dedicated to making Grafana plugins easy to build and maintain. Our main focus is tooling, platform and great documentation for Plugins in the Grafana Ecosystem. We also ensure that our community voice is heard and that we help our teams track and grow their engagement with our broader Grafana community. Who we’re looking for:  A typical day might involve adding new functionality to our Go SDK , talking to our developers about improvements necessary in our platform or tooling or collaborating with our tech writers about adding new documentation to our developer portal . At Grafana Labs we value diverse perspectives; it's one of our core values . Listed below are qualities we value but it is not an exhaustive list, you don’t need to check all the boxes. We...

This is a remote position. We are looking for candidates in EMEA time zones. We're looking for amazing individuals to help us grow and shape the future of the Grafana plugin ecosystem . The Plugins Platform Team is dedicated to making Grafana plugins easy to build and maintain. Our main focus is tooling, platform and great documentation for Plugins in the Grafana Ecosystem. We also ensure that our community voice is heard and that we help our teams track and grow their engagement with our broader Grafana community. Who we’re looking for:  A typical day might involve adding new functionality to our Go SDK , talking to our developers about improvements necessary in our platform or tooling or collaborating with our tech writers about adding new documentation to our developer portal . At Grafana Labs we value diverse perspectives; it's one of our core values . Listed below are qualities we value but it is not an exhaustive list, you don’t need to check all the boxes. We...

This is a remote position. We are looking for candidates in EMEA time zones. We're looking for amazing individuals to help us grow and shape the future of the Grafana plugin ecosystem . The Plugins Platform Team is dedicated to making Grafana plugins easy to build and maintain. Our main focus is tooling, platform and great documentation for Plugins in the Grafana Ecosystem. We also ensure that our community voice is heard and that we help our teams track and grow their engagement with our broader Grafana community. Who we’re looking for:  A typical day might involve adding new functionality to our Go SDK , talking to our developers about improvements necessary in our platform or tooling or collaborating with our tech writers about adding new documentation to our developer portal . At Grafana Labs we value diverse perspectives; it's one of our core values . Listed below are qualities we value but it is not an exhaustive list, you don’t need to check all the boxes. We...

  This is a remote position and we're considering candidates in the Germany timezones.   We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana.    What’s that actually mean? It means our customers:  Have a professional services partner at Grafana that understands their challenges and guides them to solutions through training, roadmapping, and specialized consulting. Have a partner that is not quota/sales-based, and can authentically have their best interest at heart. Have a partner that can share relevant stories and best practices across customers, helping them better achieve their own goals, while delivering a white-glove service engagement for offerings, features, and overall experience.    Our SAs need to be hands-on-keyboard. You need to...

This is a remote position and we're considering candidates in United Kingdom only. As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.  The Domain You will be...

This is a remote position and we're considering candidates in the United States Eastern Timezones only. As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.  The...

This is a remote position and we're considering candidates in Canada only. About the role: We are looking for a Senior SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions. The SRE team is a new team within the Databases department, that owns the environments (customer and product cells) for our largest customers, and acts as an overlay to existing teams that run the databases within the system. As an SRE within the team, you own the configuration of the software via Helm charts and Jsonnet , being involved with the PRR for new features, shepherding releases to the environment and ensuring new releases do not degrade the SLOs or user experience for the customer (learn what is special about each of these customers, and mitigate risks that might be produced by a...

This is a remote position and we're considering candidates in the United States only.  About the role: We are looking for a Senior SRE to help us support our highest-value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions. The SRE team is a new team within the Databases department, that owns the environments (customer and product cells) for our largest customers and acts as an overlay to existing teams that run the databases within the system. As an SRE within the team, you own the configuration of the software via Helm charts and Jsonnet , being involved with the PRR for new features, shepherding releases to the environment and ensuring new releases do not degrade the SLOs or user experience for the customer (learn what is special about each of these customers, and mitigate risks that might be produced...

Grafana Labs is looking for Strategic Account Executive   who will be responsible for prospecting and closing new business across the Great Lakes region. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before. Responsibilities Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound...

Grafana Labs is a leader in the open-source observability ecosystem, providing innovative solutions that unites businesses with their data to make better decisions and achieve more. Our advanced technology and customer-centric approach ensure we deliver unparalleled service and support to our clients. We are seeking a highly skilled and motivated Partner Solutions Architect to join our dynamic team and contribute to our mission of delivering exceptional training and support to our services delivery partners. We are open source first, and value the contributions of our many builders and maintainers throughout the world. We are a completely remote company who values diversity, work-life harmony, and fun. As a Partner Solutions Architect (Training and Support) at Grafana Labs, you will play a critical role in ensuring the success of our software solutions by focusing on the training and support of our services delivery partners. You will leverage your deep technical expertise...

This is a remote position and we're considering candidates in the Canadian Eastern Timezones only. As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.  The...

This is a remote position and we're considering candidates in Germany only. As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.  The Domain You will be the...

This is a remote position and we're considering candidates in Spain only. As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.  The Domain You will be the...

This is a remote position and we're considering candidates in Sweden only. As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.  The Domain You will be the...

Grafana Labs is looking for an Enterprise Account Executive who will be responsible for prospecting and closing new business across the   West Coast region. You will identify, nurture and close opportunities with both new and existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.  Responsibilities Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud...

Grafana Labs is looking for a Senior Enterprise Account Executive   who will be responsible for prospecting and closing new business across Switzerland. You will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before. Responsibilities Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound...