Grafana Labs

Our People team supports over 1,000 team members in over 50 different countries.  Our team is highly technical and thrives on being able to dive into the details, build from scratch and create structure through chaos.  We’re ambitious too.  Grafana Labs is scaling at a rapid pace and we are evolving our team, our processes and the support that we offer to the business at a fast pace.  The Benefits Analyst is a key member of our People (HR) Benefits team, who will be p rimarily responsible for the ongoing evaluation and administration of Grafana’s global benefit programs, ensuring both competitiveness and compliance. They will also serve as an internal escalation point for employee inquiries and issue resolution.  Responsibilities :  Maintains current knowledge of employee benefit laws and regulations in the U.S. and Canada, including each country's family leave and privacy requirements (e.g., FMLA, ACA, HIPAA, State-specific leave laws) and requirements for...

This is a remote opportunity and we would be interested in applicants from European time zones only at this time. Plugins are core to Grafana’s Big Tent Philosophy - the more sources of data and functionality that we support, the more we can achieve our goal of democratizing metrics. As such, plugins are a valuable and necessary part of our community. We are hoping our plugin catalog will continue to grow through our community, our own internal development, and our plugin partnerships. The Partner Plugins squad is part of a newly formed group (OSS Plugin Partnerships) within the Grafana division. Our remit and focus is specifically on OSS data source plugins with external partnerships. A selection of data source plugins we own: Azure Monitor Azure Data Explorer Cloud Monitoring Sentry ClickHouse A selection of projects we’re currently working on & planning for: More data source plugins with partner collaboration...

As an Incentive Compensation Admin, you will be responsible for administration of our incentive compensation management (ICM) system, distribution of incentive compensation plans, ICM data hygiene, and reconciling payout calculations to ensure alignment with Finance and SalesOps and the rest of the Incentive Compensation team.  You have a passion for data hygiene, process automation and system administration with experience in incentive compensation analysis at a high-growth SaaS company.  Strong communication skills and the ability to manage multiple high-priority projects are a must. This position is 100% remote and will report directly to the Senior Manager of Variable Compensation.  This is an excellent opportunity for a candidate who is looking to join a dynamic team at an exciting growth company. Responsibilities Ensure the timely delivery of all monthly and quarterly variable compensation payout amounts to payroll for processing Maintain our variable compensation...

The Role The Sr. Data Analytics Engineer will be responsible for empowering analysts and data-driven stakeholders by owning the architecture and infrastructure by which we ingest, transform, test, document, and connect data across Grafana Labs. Critical to the success of this role will be consistent communication with end stakeholders (analysts & business partners) in order to build a data stack that is flexible enough to meet the needs of our business as we grow. Key Responsibilities Own, operate and maintain the architecture & infrastructure of our data stack (e.g. BigQuery, dbt, Fivetran) Ensure that the data we need to understand and serve our stakeholders is available, accurate, and accessible Partner with GTM, Self-serve, Marketing, Finance, and Bizapps (and other stakeholders) to understand their data needs and identify places where the analytics stack can improve on what they’re doing Become the go-to expert on our data pipeline, data...

We are Grafana Labs; the company behind the Grafana project. Our team is building a SaaS observability platform: Grafana Cloud, and an Enterprise offering: Grafana Enterprise, while cementing Grafana as the leading open source software for time series analytics.   Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus , Mimir , Loki , and Tempo – without the overhead of installing, maintaining and scaling their own observability stack. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. Our back-end tech stack is mostly made up of services written in Go, running on multiple Kubernetes clusters that leverage Google’s Cloud Platform. On the front-end we use React,...

As a GSI Partner Manager of Top GSI’s you will be responsible for developing and executing strategies to build incremental revenue streams for Grafana. Expectations For Success Collaborate with Grafana to identify, target, and contract with partners that allow us to increase value to customers, win rates and as a result, our revenue. Craft and implement a program to onboard GSI partners and educate Grafana sales team regarding partnerships Partner with Grafana’ leadership to eliminate channel conflict and build effective rules of engagement Train and influence partner sellers by refining value propositions to meet specific client needs and facilitate client introductions to Grafana. Build and maintain a positive relationship with strategic partners that enable Grafana products to drive new revenue streams Drive partner referral pipeline to Grafana Sales Executives Establish quarterly and annual plans to meet revenue growth objectives and maintain...

About Grafana Labs: There are more than 700,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). Description of Duties Would you like to help create a meaningfully useful, modern security product on top of the Grafana stack, available as open source and to any Grafana customer?  Would you like to be a founding member of the security operations function behind Grafana’s open source software stack and...

As a Manager of Customer Success (AMER - West) , your team will be a key differentiator in how our customers view and value Grafana Labs in the AMER West region. This key leader will have experience building and scaling a success organization to service a growing customer base, curating specific experiences to increase production adoption and revenue protection. The ideal candidate has built a Success team and operations (ideally one that services highly technical customers), and has managed a regional team. You must have a love for hiring and developing teams. We want to hire well so we can foster talent for growth at Grafana. You will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders. You will champion the customer experience and liaise with cross functional teams including Sales, Customer Support, Professional Services, and Product Development to ensure the balance between what’s best...

What is Grafana Cloud?  Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Databases team owns the telemetry databases that are Mimir for metrics , Loki for logs , and Tempo for traces . All of our databases are OSS projects that we also offer as a Cloud service supporting Grafana Cloud and as an on-premise solution. They are multi-tenant distributed systems implemented in Go and running on Kubernetes across all major Cloud providers (GCP, Azure, AWS). We also have engineers working on Prometheus , Grafana Agent , and the Mimir proxies . As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams...

This is a remote position and we're considering candidates in the Central and Eastern Timezones of the United States and Canada only. We are looking for an Engineering Manager to join the Grafana Frontend team. Our managers take an active role in creating a productive environment for our engineers; be it through removing blockers and impediments, facilitating cross-team collaboration and understanding, or by aiding the team in helping themselves by constantly improving and refining their working practices. You’ll be responsible for managing a team of distributed engineers working across a variety of systems and helping them to perform at their best. In Grafana Frontend, our squads own the core user flows in Grafana OSS, including but not limited to Dashboards, Explore, navigation, visualizations and more. The majority of our work is on OSS Grafana but we regularly invest in paid features as well and focus on a Cloud first delivery model. Our main goal is to increase...

Team Our Security Assurance department is in the business of trust, transparency, and advisory. We aim to prove to others and ourselves that we are trustworthy and do what we say. We deliver on this by aligning missions across four core programs: Supply Chain Risk Management, Privacy Operations, Security GRC, and Customer Trust & Security. In addition, we have a team of intelligent, dedicated, and highly collaborative SMEs responsible for building and maintaining well-defined solutions that help grow our business. To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset.  We are a 100% remote company. Role The  Senior Security GRC Manager will collaborate with teams across the company to understand, contextualize, design, implement, and report on our global security, risk, compliance and technology requirements for security....

Team Our Security Assurance department is in the business of trust, transparency, and advisory. We aim to prove to others and ourselves that we are trustworthy and do what we say. We deliver on this by aligning missions across four core programs: Supply Chain Risk Management, Privacy Operations, Security GRC, and Customer Trust & Security. In addition, we have a team of intelligent, dedicated, and highly collaborative SMEs responsible for building and maintaining well-defined solutions that help grow our business. To support our growth and ambitious vision, we embrace agile principles and values, share openly, apply context-driven security mechanisms, default to action, and have an OSS-first mindset.  We are a 100% remote company. Role The Senior Security GRC Manager will collaborate with teams across the company to understand, contextualize, design, implement, and report on our global security, risk, compliance, and technology requirements for security....

Make a difference. The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team. Your...

This is a remote role for the UK and European timezones Our Community We were born from Open Source and it’s in our founding and company DNA.  Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it.  When they succeed, Grafana does as well.  We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow. What we are looking for : Our ideal candidate would be an experienced technical communicator who wants to improve Grafana OSS and loves participating in open source communities.  We're looking for someone who is excited about teaching, and engaging with the world in person, on online forums and in social media.  If this sounds like you and you stay on top of what's happening in Grafana, observability, telemetry, or distributed systems, we should talk. We strongly encourage under-represented groups to apply. As a Developer Advocate, you are a technologist first,...

This is a remote role for the Eastern timezones of the US, Canada and South America.  Our Community We were born from Open Source and it’s in our founding and company DNA.  Our job in developer advocacy is just that - to advocate for this community, and nurture the people within it.  When they succeed, Grafana does as well.  We believe that a big, vibrant, participatory community is how the most innovation happens, and how we grow. What we are looking for : Our ideal candidate would be an experienced technical communicator who wants to improve Grafana OSS and loves participating in open source communities.  We're looking for someone who is excited about teaching, and engaging with the world in person, on online forums and in social media.  If this sounds like you and you stay on top of what's happening in Grafana, observability, telemetry, or distributed systems, we should talk. We strongly encourage under-represented groups to apply. As a Developer Advocate,...

As a Manager of Customer Success (AMER - East) , your team will be a key differentiator in how our customers view and value Grafana Labs in the AMER West region. This key leader will have experience building and scaling a success organization to service a growing customer base, curating specific experiences to increase production adoption and revenue protection. The ideal candidate has built a Success team and operations (ideally one that services highly technical customers), and has managed a regional team. You must have a love for hiring and developing teams. We want to hire well so we can foster talent for growth at Grafana. You will have a passion for putting the customer first and love building strong relationships connecting with customers and internal stakeholders. You will champion the customer experience and liaise with cross functional teams including Sales, Customer Support, Professional Services, and Product Development to ensure the balance between what’s best...

As a Manager of Solutions Engineering for the West region at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers.  You will oversee the regional GTM execution with your sales leader counterparts, adopting existing GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products. You’ll work with marketing to drive community programs in the region designed to broaden the adoption of both OSS and commercial versions of our products.  You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on feedback from the field, as well as leveraging your own experience in the OSS.  You will be responsible for hitting and exceeding your region's revenue targets and...

Make a difference. Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. Our Solutions Engineering team are our in-house, customer facing product experts. The Solutions Engineering team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. A great Solution Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much...

This is a remote opportunity and we would be interested in applicants from European timezones only at this time. The DataViz squad is part of the Core Experiences division in Grafana.  We are responsible for the panels that visualise data in Grafana like Histogram, Time series, Geomap and Canvas.  Our mission is to make all data visualisation useful, performant, and beautiful so that Grafana’s users can make informed and confident decisions with their own data. Come and join us if you’re passionate about anything and everything OSS, Grafana and Data Visualisation. We are looking for teammates with the following skills You are comfortable working in a remote-first company; communication is key. For us, working together means being collaborative, friendly, kind, and respectful. We value autonomy and enabling decisions over committees and red tape. You have at least a couple of years of experience as a front-end developer. We are a distributed team, working...

What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining, and scaling their own observability stack The Application Observability department is focused on enabling developers to understand the health and performance of their applications in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team!...