Grafana Labs

  Grafana Labs is looking for a Senior Commercial Account Executive, Growth based in Sweden who will be responsible for prospecting and growing existing business across the Nordics . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.  Responsibilities Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of...

This is a remote opportunity and we would be interested in applicants from the Canadian MST/CST/EST time zones only at this time. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend of...

This is a remote opportunity and we would be interested in applicants from the United States MST/CST/EST time zones only at this time. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend...

Grafana Labs is looking for Enterprise Account Executive who will be responsible for prospecting and closing new business across the ANZ region. You will identify, nurture and close opportunities with existing customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Ideally, you come from a technical background and have sold technical products before. Responsibilities Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)...

  This is a remote position and we're considering candidates in the Singapore timezones.   We are looking for a Solutions Architect (ProServ) to join our world class Customer Experience (CX) team. Solutions Architects at Grafana Labs provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana.    What’s that actually mean? It means our customers:  Have a professional services partner at Grafana that understands their challenges and guides them to solutions through training, roadmapping, and specialized consulting. Have a partner that is not quota/sales-based, and can authentically have their best interest at heart. Have a partner that can share relevant stories and best practices across customers, helping them better achieve their own goals, while delivering a white-glove service engagement for offerings, features, and overall experience.    Our SAs need to be hands-on-keyboard. You need to...

Grafana Labs seeks a dynamic Manager for our Engagement Management team, one who shares our enthusiasm for driving successful business outcomes in the observability domain. As a Manager of Engagement Managers, you will build and motivate a distinguished group of project leaders who set the direction and ensure the success of customer engagements. They build frameworks and tools to ensure we are scaling our services and customer management practices effectively. They set the standard for how we organize our projects and communicate their outcomes to customers. They serve as a Customer Experience center of excellence, working to drive continuous improvement and operational rigor. They own systems, templates and frameworks that create impactful customer moments–onboarding, migrations and executive business reviews to name a few.  This role will collaborate closely with Sales, Support, Customer Success, and Product teams to build a repeatable process that results in resilient...

Grafana Labs is looking for an Major Account Executive, Growth  who will be responsible for prospecting and growing existing business across the West region . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.  Responsibilities Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound...

Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Commercial Solutions Engineering team are our in-house, customer-facing product experts.  The Commercial SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. Your Impact: Join as an early member of a high growth team working together to solve technical and customer problems the right way...

  Grafana Labs is looking for a  Majors Account Executive, Growth who will be responsible for prospecting and growing existing business across the APAC   region. You will identify, nurture and close opportunities with existing customers including some of the regions largest retailers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products. Responsibilities Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand...

Grafana Labs is looking for a Channel Manager, Benelux & Nordics who will be responsible for developing, executing, and evolving all aspects of our partner go-to-market strategy in the Benelux and Nordics region. You will work closely with the Sales, Marketing, Operations, and leadership team to align sales and go-to-market efforts with our product, technical, and sales development efforts. Your key task will be to develop and deliver immediate and future revenue growth through our partner channel, working primarily with Grafana’s Regional and Boutique Systems Integrators and Value-Added Reseller partners.  This role requires the experience to manage an emerging partner community in the region and you will be well placed to act as a trailblazer to shape the role, develop and evolve the strategy to make your mark within a rapidly growing company where partners are a core element of its GTM. You can be located ideally anywhere on the US East Coast. Responsibilities...

Grafana Labs is looking for a Channel Manager, Benelux & Nordics who will be responsible for developing, executing, and evolving all aspects of our partner go-to-market strategy in the Benelux and Nordics region. You will work closely with the Sales, Marketing, Operations, and leadership team to align sales and go-to-market efforts with our product, technical, and sales development efforts. Your key task will be to develop and deliver immediate and future revenue growth through our partner channel, working primarily with Grafana’s Regional and Boutique Systems Integrators and Value-Added Reseller partners.  This role requires the experience to manage an emerging partner community in the region and you will be well placed to act as a trailblazer to shape the role, develop and evolve the strategy to make your mark within a rapidly growing company where partners are a core element of its GTM. You can be located ideally anywhere on the US East Coast. Responsibilities...

Senior Backend Engineer, Observability: Ingest (Remote, NASA) This is a remote position. We are looking for candidates in NASA. What we do We are the creators and maintainers of Fleet Management , the Kubernetes Monitoring Helm Chart , the cloud-based part of the Frontend Observability ingestion pipeline and other key building blocks to allow our customer base to deploy, configure, administrate and monitor hundreds of thousands of Observability Collector instances worldwide. Our mission is to streamline the transport of Metrics, Logs, Traces and Profiles to Grafana Cloud (and our OSS counterparts) and ensure that required infrastructure can be operated with ease. We do so by working closely with many other teams at Grafana, providing them with a platform to configure the Observability signal ingestion pipeline to their needs as well as close collaboration with our clients and the wider OSS community to ensure our deliverables satisfy their needs.   Some of the...

Senior Backend Engineer, Observability: Ingest (Remote, NASA) This is a remote position. We are looking for candidates in NASA. What we do We are the creators and maintainers of Fleet Management , the Kubernetes Monitoring Helm Chart , the cloud-based part of the Frontend Observability ingestion pipeline and other key building blocks to allow our customer base to deploy, configure, administrate and monitor hundreds of thousands of Observability Collector instances worldwide. Our mission is to streamline the transport of Metrics, Logs, Traces and Profiles to Grafana Cloud (and our OSS counterparts) and ensure that required infrastructure can be operated with ease. We do so by working closely with many other teams at Grafana, providing them with a platform to configure the Observability signal ingestion pipeline to their needs as well as close collaboration with our clients and the wider OSS community to ensure our deliverables satisfy their needs.   Some of the...

Grafana Labs is looking for an Enterprise Account Executive, Growth  who will be responsible for prospecting and growing existing business across the SoCal region . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.  Responsibilities Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through...

As a Sales Development Representative (SDR), you will focus on three core missions.  One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.  Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals.  By fulfilling our three core  missions, you will contribute importantly to Grafana Labs’ community and business goals.   We understand that our commercial success is linked to our open source DNA and users’ success with our software.  As such, we want team members who can effectively leverage this connection and help support the long-term health of our company....

Grafana Labs is looking for a Senior Engagement Manager who is passionate about driving successful business outcomes for our customers in the observability space. Engagement Managers within Grafana’s Professional Services department are project leaders who set and execute the direction of customer engagements. They influence both the customer and our internal teams to manage and deliver Grafana technologies that realize customer business objectives. They build process and tooling to ensure we are scaling our business effectively, organizing our projects correctly, and communicating outcomes efficiently.  Engagement Managers in Grafana Professional Services will partner with Sales, Support, Customer Success, and Product to deliver resilient observability architecture, addressing customer and business outcomes. Engagement Managers organize and plan for the project deliverables in the SOW, assist our Products team in motivating for improved technologies, and embed with customers to...

This is a remote position. We are looking for candidates in the USA and Canada only.  As a Software Security Engineer on the Detection & Response Engineering team, you will work to build advanced security tools and processes around our advanced observability platform to catch and stop advanced threats to our platform, employees, and customers. You will work across all areas of the stack, do cutting edge development, detection research, and response automation, and contribute back these learnings to the wider security community. You will work alongside other security engineers, full-stack developers, and customer-facing teams in solving our security and detection challenges.  Responsibilities : Collaboratively design, build, and maintain our internal detection systems based on the Grafana observability stack that process millions of security data points daily. Research and develop sophisticated detection (as code) rules to cover risks and threats across our product...

  Grafana Labs is looking for a  Majors Account Executive, Growth who will be responsible for prospecting and growing existing business across the Spanish region . You will identify, nurture and close opportunities with existing customers including some of the regions largest retailers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products. Responsibilities Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to...

As a Sales Development Representative (SDR), you will focus on three core missions.  One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.  Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals.  By fulfilling our three core  missions, you will contribute importantly to Grafana Labs’ community and business goals.   We understand that our commercial success is linked to our open source DNA and users’ success with our software.  As such, we want team members who can effectively leverage this connection and help support the long-term health of our company....

As a Sales Development Representative (SDR), you will focus on three core missions.  One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance.  Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals.  By fulfilling our three core  missions, you will contribute importantly to Grafana Labs’ community and business goals.   We understand that our commercial success is linked to our open source DNA and users’ success with our software.  As such, we want team members who can effectively leverage this connection and help support the long-term health of our company....