18 senior technical customer success manager jobs found

Automattic for Agencies , the agency partnerships division of Automattic , is seeking a motivated Senior Partner Manager to join the team. You’ll manage and develop relationships with our most strategic agency partners, with a significant focus on driving WordPress VIP (WPVIP) revenue. As a Senior Partner Manager, you will be responsible for maintaining a portfolio of partners and driving VIP product enablement and adoption. This includes onboarding and strategizing with new strategic agencies, as well as creating and delivering strategic plans that achieve mutual growth for VIP and our partners. You will use your extensive experience as a Partner Manager to drive partner development, renewals, and seek new opportunities within an account. As a Senior Partner Manager, you'll be responsible for: Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation. Building and maintaining strong...

Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.  Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures. Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation! About the Role We’re seeking a Senior Technical Program Manager to lead all engineering program planning and execution...

Senior or Principal Product Manager About CloudBees CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it.  CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter , LinkedIn , and Facebook .  Role Summary  CloudBees is seeking a Senior Product Manager to define and lead the next generation of AI-powered Security capabilities across our product portfolio. This is a high-impact role that sits at the intersection of...

At WooCommerce , we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we’re scaling how we support them. Specifically, we’re scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Operations Manager to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don’t yet fully exist, while ensuring they can scale thoughtfully over time. You’ll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth. This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward....

Who we are Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster. Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting-edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures. How You'll Make an Impact Build Cloud Infrastructure at Scale : Design, deploy, and operate highly available infrastructure on Azure, Google Cloud, and AWS that processes billions of security events...

What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!    If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases .    Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live  our values  every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.   How We Work We are a fully distributed company, which means we...

What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!    If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases .    Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live  our values  every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.   How We Work We are a fully distributed company, which means we...

About the team: Builder.io’s Fusion engineering team is a fast-growing team focused on developing the Fusion project, an AI Software Engineer that enables Product Managers, Designers and Engineers within an organization to contribute seamlessly to your company's codebase and product. This global team is responsible for innovating ways to accelerate the development of interactive experiences and product features, making product development accessible across the organization. As a Senior Software Engineer, you will... Partner heavily with Product Managers and Design to not just build, but help shape and define world-class product experiences based on technical feasibility and user impact. Own the full feature cycle, from joining customer calls to identify friction points, to architecting the solution, implementation, testing, and verifying success in production. Engineer the bridge between intent and execution: You will build the product that translates a...

Job Title: Principal Product Manager, Growth Job Type: Full-time Location: Remote - United States (North Carolina) About CloudBees CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.  Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. About the Role We’re looking for a...

Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.  Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures. About the Role Endor Labs is looking for a high-impact Recruiter with exceptional sourcing instincts, strong business understanding, and experience recruiting across technical and go-to-market roles in high-growth...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com Job Title: Technical Account Manager (TAM) – Canada (Security Cleared) Department: Customer Success / Technical Account Management Location: Remote – Canada Travel Requirement: Up to 30% (typically ~10%). We’re seeking a Technical Account Manager (TAM) who will serve as a trusted technical...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com As an Account Manager at Mattermost, you will be responsible for driving Net Dollar Retention (NDR) by managing a portfolio of strategic customer accounts. This role is focused on renewals and expansion within existing accounts, with a strong emphasis on value-based selling, strategic account...

About This Role Ship kernel code that runs on millions of devices worldwide. You'll work directly on upstream Linux development for a flagship consumer product while contributing to the broader kernel community. This isn't just maintenance work, you'll be solving hard problems and your code goes upstream. This is both deep technical work AND collaborative consulting , you'll partner with client engineering teams to solve their toughest kernel challenges while championing upstream-first approaches. Location: Fully remote (any timezone, preference for overlap with EU/US hours) Travel: Optional conference attendance   What You'll Actually Do Upstream First: Contribute directly to mainline Linux kernel development: schedulers, power management, device drivers and core subsystems Real-World Impact: Support and optimise Linux for extremely popular consumer devices used by millions of people Solve Hard Problems: Make Linux do things it can't currently...

Job Title: Principal Product Marketing Manager Job Type: Full-time Location: Remote - United States About CloudBees CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.   Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. About the Role You’ll turn CloudBees’ AI from...

About Us Endor Labs is redefining application security for the era of AI-driven software development. Today’s software is dependency-heavy and increasingly complex, making it harder than ever to identify the risks that matter most. With AI accelerating code creation, the volume of software is exploding, intensifying this challenge. Endor Labs addresses it by generating a complete call graph of your software ecosystem, giving teams the clarity to identify, prioritize, and remediate critical risks with speed and confidence. Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures. How You'll Make an Impact As Director of Engineering, you will play a...

About Us Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.  Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures. Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation! How You'll Make an Impact Recruit and manage the relationships with Cyber Security solution providers and...

About Us Endor Labs is building the Application Security platform for the software development revolution. Modern software is complex and dependency-rich, making it increasingly difficult to pinpoint the risks that truly matter. Endor Labs solves this challenge by building a call graph of your entire software estate—enabling teams to clearly identify, prioritize, and fix critical risks faster.  Trusted by companies that are one or one hundred years old, Endor Labs secures code whether it was written by humans or AI, and whether it's 40-year old C++ code or cutting edge Bazel Monorepos. Endor Labs was founded by serial entrepreneurs Varun Badhwar and Dimitri Stiliadis, and is backed by leading VC firms such as Dell Technology Capital, Lightspeed, and Sierra Ventures. Sound interesting? Let’s talk if you want to be part of the next big leap in security innovation! What you’ll do As a Customer Success Engineer at Endor Labs, you are not only the technical champion for our...