Grafana Labs
Remote, OR, USA
As a Sales Development Representative , we'll provide you the tools and resources to be successful - but this isn't the run-of-the-mill SDR role. Our SDR team is the front line of our Go-to-Market organization. You will be a critical part of our Sales Development team, responsible for responding to a range of inbound requests from event registrations to trials and webinar sign-ups. You will understand the needs of our users, and hand off the relationship to an Account Executive when appropriate. You will partner with Sales to develop engagement plans for acquiring new accounts. Identify new client opportunities, listen to clients' needs, and discuss the impact of our technology with prospects and community members.
Responsibilities:
Using, email, phone and social media, you will manage the initial sales process, including responding to inbound leads/tickets, understanding the customer's needs, identifying key client decision-makers, cross-selling opportunities and...