Wikimedia Foundation
Remote
Senior CRM Administrator
Summary
The fundraising team at the Wikimedia Foundation conducts worldwide campaigns across nearly 40 countries and 20 languages, collecting small donations (averaging about $15) as well as large and small offline donations to support the Wikimedia Foundation’s mission to empower and engage people around the world with free knowledge.
The CRM Administrator is a critical part of the Wikimedia Foundation’s Fundraising Technology team, which supports the fundraising program. The team is responsible for our Customer Relationship Management (CRM), data analytics platform (including a data lake, reporting, and integrations), payments integrations, and any donor-facing software.
Reporting to the Director of Fundraising Technology, the CRM Administrator will be responsible for managing and maintaining our CRM system, CiviCRM , to support our fundraising colleagues in their use of the database to deliver on our fundraising strategies. This includes...