15 technical support engineer jobs found

Collabora Productivity Ltd. is a software company specialising in bringing the innovation created in Open Source projects such as LibreOffice to the market, along with services, long term support and software consultancy. We combine years of open source software leadership with an understanding of the challenges that businesses, non-profits, and governments face. Collabora Productivity brings deep technical expertise around the Office space, from our preferred Open Document format to many other, including legacy, document formats such as OpenXML and Microsoft binary formats, using modern technologies. We are looking for a passionate Release Engineer to join our team. As a Release Engineer, you will be responsible for ensuring our core products are delivered across multiple platforms.   Key Responsibilities Design and develop code that glues together various pieces of our build and test pipeline Update build infrastructure for releasing new versions and...

TuxCare is a subsidiary of CloudLinux Inc. , the maker of the #1 OS in security and stability for hosting providers. It offers a portfolio of security solutions for Linux and open-source software aimed at enterprise organizations. With TuxCare, enterprises can automate live vulnerability patching, minimize downtime, keep their applications secure and compliant, and get support from a team that knows Linux security best – covering the most popular Linux distributions, end-of-life systems, programming languages, and much more. For more information, visit our website: tuxcare.com. The Mission TuxCare is moving away from the legacy model of "Requirement Hand-offs." We are looking for a Business Systems Analyst to take absolute ownership of the logical integrity and quality of a specific product domain. In this role, you aren't just writing Jira tickets; you are the "Guardian of Logic." You will work in a high-velocity unit alongside a Staff Engineer to ensure that...

CloudLinux  is a global remote-first company. We are driven by our principles:  do the right thing ,  employees first ,  we are remote first , and  we deliver high volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations . Every person on our team supports each other and does what we can to ensure we all are successful. We are truly a great place to work. Check out our website for more information:  cloudlinux.com . Endless Lifecycle Support (ELS)  enables organizations to continue securely using Linux distributions and software languages that have reached the end of life or no longer receive standard security support – delivering vulnerability patches for unsupported versions of of CentOS, Ubuntu, Debian, Oracle Linux, PHP, Python, Spring frameworks, Angular/AngularJS, Django, Flask. For more information, visit our website:  tuxcare.com/endless-lifecycle-support We're looking for AI-First Generalist...

TuxCare offers a comprehensive portfolio of security solutions for Linux and open-source software designed for enterprise organizations. With TuxCare, companies can automate live vulnerability patching, minimize downtime, ensure security and compliance, and rely on a team with deep expertise in Linux security. The solutions cover the most popular Linux distributions, end-of-life systems, programming languages, and more. For more information, visit our website: https://tuxcare.com/ https://tuxcare.com/ One of TuxCare’s key products is Endless Lifecycle Support (ELS) , which enables organizations to securely continue using Linux distributions and software languages that have reached end of life or no longer receive standard security updates. ELS delivers vulnerability patches for unsupported versions of CentOS, Ubuntu, Debian, Oracle Linux, as well as for runtimes and frameworks such as PHP, Python, Spring, Angular/AngularJS, Django, and Flask. More details:...

WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress. We’re looking for a Solutions Engineer to provide technical leadership to our Enterprise sales team, where you'll play a key part in building and maintaining the structure to support our sales programs. You’ll define and implement scalable processes and systems that deliver technical expertise, with a focus on consultative solution-based selling. Responsibilities: Partnering proactively with Sales and Customer Success to qualify new business opportunities in terms of technical requirements, competitive landscape, and business drivers. Identifying and solving customer problems proactively and creatively through effective project management and consultation on technical setup. Building proofs of concept and leading the demo process—including building, running, and...

Location: NYC NoHo Office (5 days a week) About This Opportunity Build the AI tools that Automattic uses internally. Maintain and extend LibreChat, our self-hosted AI interface. Create lightweight integrations and automations that make teams more productive. Help 1,500 people work better with AI. This isn’t about building consumer products or shipping to millions of users. It’s about building tools for the people sitting next to you, getting immediate feedback, and iterating based on what actually helps. If you’ve ever wished you could control your own AI tools, customize them exactly how you want, and not be at the mercy of third-party vendors, this is that opportunity. You’ll work in-person with our NYC AI team while your tools serve Automattic’s distributed organization globally. Why This Role Matters Most companies are locked into third-party AI tools: ChatGPT, Claude, whatever comes next. They’re stuck with whatever features the vendor ships, whatever...

Location: NYC NoHo Office (5 days a week) About This Opportunity Help 1,500 people at Automattic use AI tools exceptionally well. Not just “here’s how to use Claude”, but “here’s how to build custom agents for your workflow,” “here’s how to debug when Cursor gets stuck,” “here’s the skill I wrote that solves this exact problem you’re facing.” This is developer advocacy turned inward. You’re embedded with Automattic's engineers, designers, and product teams, helping them level up their AI capabilities through hands-on teaching, tool development, and deep technical expertise. You’re technically experienced enough to build solutions yourself (scripts, agent skills, integrations, demos), but your superpower is translating that knowledge into practical help for others. You might also be an experienced software engineer with a passion for and experience in enabling others around you.  You’ll work in-person with our NYC AI team while supporting enablement efforts globally...

At Mattermost, we build the #1 collaborative workflow solution for defense, intelligence, security, and critical infrastructure organizations. Trusted by governments, financial institutions, and technology companies, our platform enables secure, efficient operations for the world’s most critical teams.   We’re dedicated to empowering organizations to operate with confidence, reducing risks, and accelerating productivity. Guided by our core values of Customer Obsession, Earn Trust, Self Awareness, Ownership and High Impact, we collaborate closely with our customers to deliver solutions that meet complex needs and drive success.   To learn more, visit  www.mattermost.com Mattermost is seeking an experienced and visionary Lead Site Reliability Engineer (SRE) to guide the architecture, reliability, and operational excellence of the infrastructure powering our secure, mission-critical collaboration platform.   In this role, you will provide technical leadership...

DescriptionJob Title: Senior Software Engineer (Agentic)  Job Type: Full-time  Location: Remote - United States About CloudBees CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work. Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. Now, we’re bringing agentic intelligence into our...

Job Title: Director, Quality Engineering Job Type: Full-time Location: Remote -United States About CloudBees CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.  Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows. CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today. About the Role As the Director of Quality Engineering,...

CloudLinux is a global remote-first company. We are driven by our principles: do the right thing, employees first, we are remote first, and we deliver high-volume, low-cost Linux infrastructure and security products that help companies to increase the efficiency of their operations. Every person on our team supports each other and does what we can to ensure we all are successful.  Imunify360 Security Suite is a product of CloudLinux Inc., the maker of the #1 OS in security and stability for hosting providers. Imunify is an innovative security solution designed specifically for shared and VPS/Dedicated servers. The automated, easy-to-use solution with the six-layer approach to security delivers comprehensive and complete attack prevention. We are seeking an experienced Engineering Leader to head the Cloud Antivirus Department at Imunify360, overseeing three specialized teams that form the core of Imunify's malware detection, analysis, and cloud scanning infrastructure. This...

Location: New York City (In-person) About This Opportunity We’re assembling an exceptional team of AI engineers in NYC. The kind of people who’ve shipped breakthrough AI products that millions actually use. This isn’t about office amenities or typical startup perks (although we have those too!). It’s about working alongside some of the most talented engineers and product minds in AI, solving fascinating problems at scale. You’ll collaborate in-person with a carefully selected group designed for breakthrough thinking, backed by the resources and reach of Automattic’s ecosystem, spanning WordPress.com , WooCommerce , Tumblr , and more. Think of it as an elite AI lab with the distribution and impact of Automattic’s broad and deep ecosystem. What You’ll Do Ship user-facing AI features across Automattic’s product ecosystem; from content creation tools to e-commerce recommendations to messaging experiences. Build and iterate rapidly on AI-powered products...

About the role As the Lead Infrastructure Engineer on the Fusion team, you will be a key driver in shaping the future of our production platform: Fusion Cloud. This is a hands-on, high-impact role responsible for the architecture, security, scaling, and operational excellence of our infrastructure platform. You will leverage your deep expertise in cloud services, Kubernetes, and Infrastructure-as-Code to ensure a world-class, scale efficient platform for the future of Builder.io. Responsibilities VPC Architecture: Lead the design and implementation of Virtual Private Cloud (VPC) and hybrid cloud deployment solutions for demanding enterprise customers. Kubernetes Scaling: Architect the next generation of our production Fusion Cloud platform, optimizing for speed, flexibility, efficiency, and fault tolerance. Networking: Design and manage all cloud networking (VPC, security groups, routing, traffic management), ensuring optimal latency and security for...

About the Role We are looking for a builder who speaks the language of business. We need a Senior Analytics Engineer to own the data architecture and modeling that powers our Finance, RevOps, and Executive decision-making. In this role, you will sit at the intersection of Data Engineering and Business Intelligence. You won’t just be moving data from point A to point B; you will be responsible for designing the "logic layer" of our business. You will work directly with stakeholders to understand business problems and engineer the systems that make that data accurate, accessible, and reliable. You understand that a "churn" metric isn't just a number; it's a specific business definition that needs to be modeled accurately and exposed seamlessly in internal customer facing BI tools like Sigma for stakeholders. As a Senior Analytics Engineer you will be responsible for… Data Modeling & Systems Design Own the design and maintenance of our Data Warehouse. Build...

About the team: Builder.io’s Fusion engineering team is a fast-growing team focused on developing the Fusion project, an AI Software Engineer that enables Product Managers, Designers and Engineers within an organization to contribute seamlessly to your company's codebase and product. This global team is responsible for innovating ways to accelerate the development of interactive experiences and product features, making product development accessible across the organization. As a Senior Software Engineer, you will... Partner heavily with Product Managers and Design to not just build, but help shape and define world-class product experiences based on technical feasibility and user impact. Own the full feature cycle, from joining customer calls to identify friction points, to architecting the solution, implementation, testing, and verifying success in production. Engineer the bridge between intent and execution: You will build the product that translates a...