32 remote jobs

At WooCommerce , we’re on a mission to democratize commerce. Millions of merchants around the world build their businesses with our open-source platform, and we’re scaling how we support them. Specifically, we’re scaling our B2B merchant acquisition efforts and are looking for a Senior Revenue Operations Manager to help build our Revenue Operations function largely from the ground up. This role goes beyond optimizing what exists today: it involves designing systems, processes, and data foundations that don’t yet fully exist, while ensuring they can scale thoughtfully over time. You’ll partner closely with Sales and Customer Success leadership as a trusted operational and analytical partner, helping establish the foundations that enable clear decision-making, effective execution, and predictable growth. This is a senior individual contributor role with significant ownership and influence. Your work will directly shape how we operate today and how we scale going forward....

As a Technical Account Manager (TAM) on the Automattic Special Projects team, your primary responsibility will be to ensure our partners have an excellent experience with WordPress and Automattic products , from initial partner onboarding through the entire support and maintenance lifecycle of a website. Your role involves close collaboration with site owners, designers, and developers to actualize partner requests, while also providing valuable feedback for product improvement to Automattic’s teams. Your key responsibilities will include:   Driving our partners’ adoption of WordPress and other Automattic products and services. Working closely with our partners to resolve their incoming requests with high precision. Drawing on your technical acumen and verbal and written communication skills to represent Automattic. Collaborate with partners to define website functionality in ambiguous contexts, and take ownership of delivery, timelines, and outcomes. Diving...

At Automattic , we have the power to create opportunities for people in every corner of the earth. We offer flexible, challenging, and rewarding careers with true impact and scale. You could be on the outskirts of a jungle, living a nomadic life out of a van, in a major city or a small town that doesn’t have a central business district—as long as you have an active Wi-Fi connection, you can be an Automattician.  We’re seeking experienced Technical Account Managers to join our Newspack team—individuals who combine strategic thinking with hands-on execution, thrive on complexity, and believe in the power of collaborative problem solving. This role requires someone who can think strategically and work independently while thriving in a highly collaborative team environment. You'll balance technical problem solving with relationship management, applying broad experience across multiple areas rather than deep expertise in just one. The Newspack platform and its applications are...

Automattic, the tech powerhouse behind WordPress.com , Jetpack , Tumblr , and WooCommerce , is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from 30 private data centers in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world. As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including: Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures; Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party...

WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress. We’re looking for a Solutions Engineer to provide technical leadership to our Enterprise sales team, where you'll play a key part in building and maintaining the structure to support our sales programs. You’ll define and implement scalable processes and systems that deliver technical expertise, with a focus on consultative solution-based selling. Responsibilities: Partnering proactively with Sales and Customer Success to qualify new business opportunities in terms of technical requirements, competitive landscape, and business drivers. Identifying and solving customer problems proactively and creatively through effective project management and consultation on technical setup. Building proofs of concept and leading the demo process—including building, running, and...

WordPress VIP is the world’s leading enterprise content management platform. We help the world's largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress. As one of the fastest-growing areas of Automattic, with recent FedRAMP certification, WordPress VIP (WPVIP) is expanding its reach into the public sector. About the role: Your style is to listen and learn from prospects, positioning WordPress VIP as the best Content Management System for public sector organizations. You don’t sit and wait for leads to come to you. Instead, you research the market, identify opportunities within specific government agencies and public sector verticals, and design a sales strategy that is both high-touch and creative, thereby helping to create the best possible positioning to develop new business for WordPress VIP. You view government agencies and public sector organizations as critical parts of society, and you can see how WordPress VIP...

WordPress VIP is the world’s leading enterprise content management platform. We help the world’s largest companies (including Meta, Salesforce, and Disney) create innovative digital experiences with WordPress. About the role: As one of the fastest growing areas of Automattic, VIP presents a unique opportunity for experienced Account Executives to help take us to the next level. We're looking for AEs who are passionate about what WordPress can do for our existing customers. Your style is to listen and learn from prospects, positioning VIP as the best Content Management System for the Global 2000. You don’t sit and wait for leads to come to you. Instead, you research the market, identify opportunities within specific verticals, and design a sales strategy that is both high-touch and creative, thereby helping to create the best possible positioning to develop new business for WordPress and VIP. You’ll be closely working with SDRs as well as have full leverage of our...

Location: Global (Remote or in-person in NYC) About This Opportunity We’re looking for exceptional AI engineers who’ve shipped breakthrough products that millions actually use. The kind of people who don’t just integrate APIs, they build features users love. You’ll work with Automattic’s ecosystem, spanning WordPress.com , WooCommerce , Tumblr , Beeper , Clay , and more. If you’re in NYC, you’ll collaborate in-person with our AI team. If you’re distributed, you’ll work the way Automattic has for 20 years: asynchronously, transparently, with a focus on impact over hours. This is about working on fascinating problems at scale with the backing of a profitable, mission-driven company. Whether you’re embedding with Other Bets teams, helping existing products leverage AI, or exploring new opportunities with our data and distribution, you’ll have the resources and reach to build things that matter to millions. Why This Role Matters Shape how AI transforms products...

Location: NYC NoHo Office (5 days a week) About This Opportunity Build the AI tools that Automattic uses internally. Maintain and extend LibreChat, our self-hosted AI interface. Create lightweight integrations and automations that make teams more productive. Help 1,500 people work better with AI. This isn’t about building consumer products or shipping to millions of users. It’s about building tools for the people sitting next to you, getting immediate feedback, and iterating based on what actually helps. If you’ve ever wished you could control your own AI tools, customize them exactly how you want, and not be at the mercy of third-party vendors, this is that opportunity. You’ll work in-person with our NYC AI team while your tools serve Automattic’s distributed organization globally. Why This Role Matters Most companies are locked into third-party AI tools: ChatGPT, Claude, whatever comes next. They’re stuck with whatever features the vendor ships, whatever...

At Automattic, we believe in making the web a better place. We’re the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, WordPress VIP, and more, and we’re looking for seasoned Brand/Creative Designers to keep the web free and open with us. You’ll join a diverse design team and work closely with marketers, engineers, and customer support from around the world in a fully remote company to launch creative marketing and brand work, supporting products that make online publishing and commerce accessible to everyone. What you’ll do Work independently and collaboratively on exceptional concepts, creative ideas, and visual design for marketing campaigns to promote our brands across various digital and traditional channels and mediums. Actively evolve and contribute to brand and marketing design systems, creative templates, and style guides to help our brand design team grow our skills and scale our practice. Work closely with the marketing and business teams on...

WordPress VIP , the enterprise division of Automattic , is the world's leading agile content management platform. Our suite of open solutions and services brings the ease and agility of WordPress to the heart of the world’s largest enterprises. Our large and growing ecosystem of technologies, services, and integrations is designed to bring the freedom and power of open source to our customers, which include Meta, CNN, Salesforce, and hundreds more. The Customer Success Engineer role is responsible for providing advanced technical support and consultation to our enterprise customers. In this customer-facing role, you will handle complex technical challenges, provide architectural guidance, and solve mission-critical problems with customer deployments and applications. You’ll work primarily through Zendesk tickets, while also participating in customer calls, to advance longer-term technical initiatives and build trusted customer relationships. You’ll serve as a technical...

About Pressable Pressable is a leading managed WordPress hosting platform trusted by agencies, developers, and businesses with demanding performance and support needs. As part of Automattic , we bring deep WordPress roots and technical excellence to every customer experience. With strong momentum in the mid-market and agency segments, we are investing in campaigns that create sustained pipeline growth and clear category differentiation. About the Role We are hiring a Demand Generation Manager to run Pressable’s campaign motion end to end. This role owns the campaign calendar and is accountable for turning priorities into coordinated, high-impact campaigns that create qualified pipeline for Sales. This is a hands-on execution role built around momentum. You will plan and launch full-funnel campaigns across our priority segments, bringing together messaging, timing, and channels into clear market moments that drive awareness, engagement, and conversion. From...

At Automattic, our Happiness Engineers are the creators and protectors of the customer experience. We take this seriously – every Automattic employee, regardless of role, spends their first two weeks in support and does a one-week rotation annually. Happiness Engineers introduce our customers to the possibilities of the open web. We teach, instruct, and solve technical problems so that our customers can achieve their publishing and commerce goals. We also advocate for our customers internally, to help build better tools and products to serve their ever-changing needs.  You can read more about Automattic’s company values  here .  About the Job As a Happiness Engineer (“HE”), you'll spend around six self-scheduled hours per day helping customers via email and live chat, with constant peer support through Slack. We're fully remote but communicate heavily – expect continuous interaction with both customers and teammates. HEs typically work 1-2 weekend days per month (with...

At WooCommerce , we're on a mission to democratize commerce through open source. As such, we’re now seeking an experienced Sales & Solutions Engineer to build our technical sales motion from the ground up — architecting merchant solutions that leverage the WordPress / WooCommerce ecosystem, strategic partner integrations, optimal hosting, and Automattic’s product portfolio. You’ll work with technically-savvy midmarket merchants ($1M-$50M GMV) evaluating WooCommerce in competitive situations, architecting solutions that combine: WordPress/WooCommerce core + rich plugin ecosystem, Automattic products (WooPayments, Pressable/WPVIP/WP.com, Jetpack, Blaze), strategic partner integrations (payments, shipping, tax, marketing, POS, CRM/ERP), and agency partner services for custom development and implementation. This is WooCommerce's Competitive Tip of the Spear. : The only team with the remit to directly and forcefully compete with our largest competitors in eCommerce....

As a Partner Manager in the A4A program , you will strategically execute Automattic ’s growth strategy by developing and nurturing meaningful relationships with a portfolio of digital agencies in the Automattic partner ecosystem.  A person in this role will partner with key stakeholders within digital agencies and internal business units at Automattic. These relationships will support lead generation and drive joint revenue goals between Automattic and digital agencies. You’ll also play a key role in enabling the agencies in their book with value-driven initiatives, including joint go-to-market strategy creation, training and events, and co-branding & selling to ensure that all of their agencies and their respective clients are getting the most out of Automattic’s product suite and hitting their success metrics.  Responsibilities: Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation....

As a Partner Manager in the  A4A program , you will strategically execute Automattic ’s growth strategy by developing and nurturing meaningful relationships with a portfolio of digital agencies in the Automattic partner ecosystem.  A person in this role will partner with key stakeholders within digital agencies and internal business units at Automattic. These relationships will support lead generation and drive joint revenue goals between Automattic and digital agencies. You’ll also play a key role in enabling the agencies in their book with value-driven initiatives, including joint go-to-market strategy creation, training and events, and co-branding & selling to ensure that all of their agencies and their respective clients are getting the most out of Automattic’s product suite and hitting their success metrics.  Responsibilities: Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation....

Automattic ’s products— WordPress.com , WooCommerce , Beeper , Tumblr , Jetpack , and more—serve tens of billions of page views every month from data centers around the world. The PerfOps team exists to make those page views as quickly as possible. As a Backend Performance Engineer, you’ll dive deep into query plans, cache hit ratios, and PHP profiling data to find the milliseconds that matter at our scale. You’ll work across the full Automattic product portfolio: if it runs on our backend, it’s your playground. This is an opportunity to do performance work where the impact is immediate and enormous. You’ll collaborate with product engineers, systems engineers, and network operations, bringing a performance-first mindset to architecture decisions, code reviews, and incident response. If you love the puzzle of why something is slow and get satisfaction from making it measurably faster, this role was made for you. Responsibilities:   Identifying and eliminating backend...

We’re looking for an experienced Product Operations Manager to help the Jetpack organization ship more consistently, with fewer surprises and less drag. Jetpack is a broad, integrated set of products and services spanning security, performance, growth, and creator tools, delivered through a plugin experience and powered by cloud services. You’ll partner with Product, Engineering, Design, Data, Support, Marketing, and Partnerships to improve how we plan, coordinate, and execute work across Jetpack’s broad surface area, including shared infrastructure, pricing and packaging, connection and identity, and multiple product lines that ship on different cadences. This is a foundational, high-leverage role with significant autonomy. You’ll build and evolve the operating system that helps distributed teams stay aligned, make decisions faster, and deliver measurable outcomes across a portfolio of offerings.  What You’ll Do Own the Jetpack operating cadence : Design and run...

Automattic for Agencies , the agency partnerships division of Automattic , is seeking a motivated Senior Partner Manager to join the team. You’ll manage and develop relationships with our most strategic agency partners, with a significant focus on driving WordPress VIP (WPVIP) revenue. As a Senior Partner Manager, you will be responsible for maintaining a portfolio of partners and driving VIP product enablement and adoption. This includes onboarding and strategizing with new strategic agencies, as well as creating and delivering strategic plans that achieve mutual growth for VIP and our partners. You will use your extensive experience as a Partner Manager to drive partner development, renewals, and seek new opportunities within an account. As a Senior Partner Manager, you'll be responsible for: Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation. Building and maintaining strong...